Question about Maytag Neptune MDG5500AW Gas Dryer
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Posted on Jan 02, 2017
You have to remove the front panel first to access the clip that holds the front of the top down. Instructions:
crosstip medium screwdriver
1/4 inch socket
5/15 inch socket
a. Remove the door and opposite side door plugs (crosstip screws)
b. Remove the front panel - this exposes sheet metal bolts (5/16 inch) some with crosstip on left and right of unit. Set panel aside (right side) WITHOUT unplugging wires
c. Unscrew all the exposed bolts.
d. Top bolts left and right secure the unpainted metal hooks which secures the top of dryer. Unscrew these bolts and wiggle the metal retainer hooks off. Lift top and support to create 6 inch gap in the front (top unit hinges in back and has electrical connections - do NOT disconnect wires)
e. Release belt from pulley by reaching left and under drum (this is out of sight)
f. gently lift out drum and belt and set aside
Posted on Nov 01, 2008
Check the following components to combat this issue.
1. Gas valve coils
Igniter glows, then shuts off without igniting gas - the problem is probably with defective coils (black, located on top of the gas valve). It is recommended to replace all coils (usually two or three) if found defective.
Note: Sometimes the whole gas valve may be defective, thus not letting the gas out. However, this problem is not common.
2. Thermal fuse
Most dryers have a thermal fuse, which burns out when the dryer overheats, in which case the dryer will either not run at all or stop heating. The fuse is usually located on the vent duct, inside the dryer. A blown fuse will show no continuity when measured with a meter. Before replacing the fuse, make sure the blower wheel is not broken or clogged, and there is nothing blocking the venting.
Note: It is recommended by most dryer manufacturers to replace a hi-limit thermostat when replacing a thermal fuse.
Igniter may burn out or break. Replace the igniter if found defective.
Note: Igniters are very fragile and break easily. It is recommended to handle the igniter only touching the ceramic part of it (usually white in color).
4. Flame sensor (or radiant heat sensor)
Replace the sensor (located near the igniter) if found defective.
Posted on Jun 16, 2009
Removal of the front panel requires the removal of the top cover and the console. Disconnect power to the dryer prior to servicing to avoid the risk of electric shock.
Remove the 2 screws attaching the top cover to the rear of the dryer then slide it rearward to clear the screw head from the top cover flange and lift the cover off the dryer cabinet.
Remove the screws securing the heater PCB board and disconnect the black and white wiring harness connectors from the board.
Remove the four screws attaching the console to the washer cabinet and rotate the console down to remove it from the dryer.
Remove the four screws attaching the top of the front panel to the cabinet and the two screws at the bottom of the door opening.
Pull the front panel forward and disconnect the interior light wiring harness then lift the front panel off the tabs across the bottom and move it away from the dryer.
Reinstall the front panel, the console, and the top cover in reverse of the removal steps.
Posted on Apr 21, 2010
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