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I have installed norton internet security2011 for the past 6months and now it is not working . they have advised me to inform microsoft / i have tried rebooting and they have told me there is a high risk on my computer . i have tried to install norton internet security 2011 again but they say there is a fault

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You need to install licensed version with valid product key, and need to update regularly, then it will works fine otherwise try some other antivirus compatible with your PC like AVG etc

Posted on Feb 15, 2012

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I renewed my subscription on 10 March, Order No. NP12650135, but continue to get reminders to renew on your reminder pop-ups. Please input my renewal to reflect that subuscription has been renewed.


This is an issue that frequently comes up. Please make sure that you have your product key from your new subscription stored (the MyNorton account is a useful place to store the data since you can cut and paste the number into Norton IS).

First check if NIS 2009 has your correct subscription information. Start the program, click on Help and Support > Subscription Status. Click Finish when that window finishes its activity.

If it is still confused, my solution is to update to Norton Internet Security 2010 (no cost to you).

One way to do this is through the Norton Update Center:
http://updatecenter.norton.com/?NUCLANG=en

The other is to use the Norton Removal Tool:
ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
After the product removes all trace of any Norton product and rebooting your computer, if you have a good internet connection, it will lead you through downloading and installing the updated product. I recommend the Removal Tool since frequently the error you report is due to NIS not correctly updating the registry when the new subscription is updated.

I hope this helps.

Cindy Wells
(NIS 2010 is for XP, Vista and Win7)

Mar 26, 2010 | Symantec Norton Internet Security 2009

1 Answer

When i copy something and try to paste it to email it to someone on :hotmail.com ..it doesnt paste. n the inernet stops working


your pc have an virus..... plz install antivirus software norton internet security is the best antivirus software

Jul 16, 2009 | Microsoft Press Internet Explorer 6

1 Answer

I installed Norton VIrus on my laptop now I cant log on


I recommend you need to re-install the windows

Mar 11, 2009 | Sony Computers & Internet

1 Answer

Why is my renewal via my computer not valid-Visa has been charged


Email Norton and tell them your situation, they will tell you what to do to fix the problem seems like a problem that's more there doing than yours.
Or
  1. Start your Norton product.
  2. Do one of the following depending on your Norton product:
    • For Norton 360: Click My Account, and in the My Account window, click Renew Subscription.
    • For Norton 2009 products: At the top right corner of the window, click Help & Support > Subscription Status. Skip to Step 6.
    • For Norton 2008 products: In the bottom-left corner, click Subscription.
    • For Norton 2007 products: On the product tab, click Support, and then click Subscription.
    • For Norton 2006 products: On the Help & Support menu, click Subscription.
  3. Click I have already purchased a subscription, check my subscription status.
  4. Click Next.
  5. Click Next.
    Your Norton product checks your subscription status. This could take a minute or two.
  6. Read the information in the Status check panel, and then click Finish.
    Your subscription expiration date should now be correct.
If this helps you out, feel free to leave positive feedback. Thanks for stopping at Fixya !

Jan 09, 2009 | Computers & Internet

1 Answer

Cannot manage to load norton security programme


hi there,

although, not specified what you did but i presume 2 actions:

1. Running the program and cannot be completely loaded, it means that there's a program that block your Norton Internet Security 2008 to run, and that might be a Virus or Trojan. or someone is hacking in your pc (might be). and this will happen, if your Norton Internet Security 2008 is not updated and/or you install an internet plug ins in some of your visited website and through that plug ins the website administrator has a link in your pc to access, but not all.

solution: try to uninstall and fresh install your Norton Internet Security 2008 but before you do that make sure that you have a supported docs like cd key and response code from Norton if any, to successfully install your anti virus. and before you install, unplug your connection from internet (install offline, after installation, update it and scan your pc).

2. you install your Norton Internet Security 2008 and cannot be completely loaded, it means that Norton program is corrupted. please have a fresh copy in cd if any and install it.



Nov 21, 2008 | Compaq Evo D510 Minitower (Open Box)...

1 Answer

Computer crashed.reinstall Norton


hello ,

i've made these constructions for you :

firstoff try to install any previous norton version ,after the installation go to dir C:\Program Files\Norton 360
then copy the file named CLTVault.dll and past it on your desktop (we're gonna need it later) .
after , try to download
Norton 360 v2.0 from here , then cut the net off and install the last version , the old version will be deleted automatically , when you see the activation part in the installation , exit the installation , and restart your computer to bootup in a safe mode , then copy the file CLTVault.dll that we have pasted on our desktop i, try to past it in C:\Program Files\Norton 360 , then agree on the replacement ,then open ur computer in normale mode and continue the activation then it will works fine .





Sep 05, 2008 | Norton Internet Security 2005...

2 Answers

Are norton security says that are security status is at risk.tried fix now a few times,doesnt work.says spyware defs at risk.virus spyware scan at risk.protection updates at risk.please help


In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

Jul 28, 2008 | Computers & Internet

2 Answers

I have just had to re install norton internet security 2008 and now it will not start


Check to see if the computer meets the minimum system requirements
    To successfully install Norton Internet Security 2008, your system must meet the following minimum requirements:

    Basic requirements for Windows XP:
    * Windows XP Home Edition or Professional Edition
    * 300-MHz or faster processor
    * 256 MB of RAM
    * 350 MB of hard disk space

for more information check here
How to install Norton Internet Security 2008?
and
further information
http://forums.2cpu.com/archive/index.php/t-87910.html

Jul 01, 2008 | Computers & Internet

3 Answers

Norton antivirus 2008


Yes, Norton will do this.. one reason I will not advise any of my clients to purchase anything from Norton anymore.. If you are using XP, you should really just install the Norton AV solution and do NOT install the Security Version..

Basically, you are probably running 3 firewalls now, and it is going to cause you all kinds of trouble in the future.. you could disable the XP firewall and see if that will repair the damage, but to tell you the truth (from experience!) Norton may still give you trouble..

My suggestion? Uninstall Norton completely, return it to the store, and if you really want Norton, then purchase only the AV solution. Then let XP be your firewall.. especially since you are running behind a NAT'd device (your Linksys).. you really do not need the extra firewall running, regardless of what anyone tells you.. (note that I am a network engineer, Cisco Certified, and do know what I am talking about here..:)

Also, since this is a WiFi connected computer, make sure that you have WEP, WAP, or another encryption running on your Wireless network.. this would concern me more than anything, since I would not need access to your computer (reason for a firewall) to steal your data..

Have a safe and Happy Holiday Season!

DG

Dec 24, 2007 | Symantec Norton AntiVirus 2002 8.0 for PC

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