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I have this sale problem. I am using a rocketfish micro dongle to connect my LG tone to my PC and I can hear fine. However, when I set the bluetooth mic to default, I only hear these random blips and pings and it shows nothing received in the audio bar.
Press the PWR button on the wireless receiver to turn the unit on. The headset has a sleep/standby mode feature to preserve battery life. The unit goes into sleep mode if there's no input for 3 minutes.
Twist the tip of the microphone so the sound holes face your mouth.
Position the microphone several inches away from your mouth so it does not overload when you speak. Try to balance the microphone position and the volume setting for optimum voice level.
Press the ALL MUTE button (the Rocketfish logo) on the left side of the headset once to make sure that the All Mute function is not activated. The LED on the wireless receiver will light red when All Mute is activated.
Make sure that the volume on the wireless receiver is not turned down or muted. The LED on the wireless receiver will light orange when Mute is activated.
Rotate the CHAT VOLUME dial on the wireless receiver to control the chat volume.
Make sure the USB cable is connected to both the wireless transmitter and your device.
Make sure that all connections are correct and secure. Sometimes a cable may appear to be connected but it may not be pressed in all the way.
Make sure that the wireless receiver batteries are installed correctly. See Question 19.
Make sure that the wireless receiver batteries do not need replacing.
Make sure that the microphone isn't plugged into the Line In port (or vice versa).
Make sure the headphone jack is pushed all the way into the port.
If you're using an Xbox 360
Make sure the wireless receiver is connected to the Xbox 360 controller using the supplied chat cable. On the wireless receiver, press firmly, so no part of the silver jack is showing. This tight connection helps to make sure the cable does not fall out during gaming.
Try a different Xbox controller.
Try recording a message to a friend by selecting My Friends, Send a Message, then Add Voice. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.
Try testing the microphone by connecting the headset to a smart phone and make a test call or record a memo. If you can hear yourself, the chat problem could be a game issue, a problem on the recipients end, or some other variable not related to the headset.
If these steps don't work, then I would advise seeking replacement.
Sounds like a wire broke inside. That's why it only works when you have it in a certain position. Unless you are good at splicing wires, move the wire till you get it to work, and wrap it in that position, then don't move it at all. Good Luck.
You used the term "plug in my mic". I assume you mean the microsoft mic and head set. one of the best ways to check the headset and mic. is to go onto microsoft live and attempt to leave someonw a voice message. during the message you will get a message that says your mic is not working. also after you finish the voice message attempt to play if back if you do not hear anything then the problem is with your microsoft head set and attached mic. if new take if back to exchange for another one. there could possibly be something wrong with the port connection on you microsoft controller.
If you have an X1 headset...
Try using the X1 headset and mic with your PC (sound card). Green plug goes to green jack, Pink plug goes to pink jack. Can you hear your voice thru the X1 mic on your PC? If yes, then the mic works but the chat-controller cable is probably broken and should be replaced. If no, then the mic may be broken and you should contact Turtle Beach's tech support for help -- firstname.lastname@example.org.
If your X3's microphone is working, you should be able to hear yourself in the headset when you talk into it. Plug the chat-controller cable in both the headset and the controller, then talk into the X31 mic. Can you hear yourself in the headset? If yes, then the microphone is OK but you probably need a new chat-controller cable. If not, then the microphone may be broken and you should contact Turtle Beach tech support at email@example.com.
pair the headset to the xbox by pushing the small button on the xbox and the small button on your headset once it pairs make sure the number on the headset on the headset is the same as the number on the controller otherwise you wont be able to hear or talk to people online
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okay, this is obvious but first of all make sure this switch on your headset is not on mute. If alls good there go to your dashboard settings and you should see communication and make sure none of these are blocked. If this also isn't the problem it looks like you are going to need a new headset. It should have a years warrenty if that helps?