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I have Eurovox "maestro" series 10 CD stacker. E-04 keeps coming up even though all CDs are clean

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  • obbe1 Oct 25, 2008

    I will try the suggestions given, they are worth a try as I have received the same advice on 4 seperate emails
    Thanks
    Obbe1

  • obbe1 Oct 26, 2008

    My wife neglected to tell me that E-99 came up first.

    she removed 10 CD cassette & found Cd no 3 was still in system, she pulled it out with tweezers & doing so pulled out the disc drive, when I took cover off I found dics drive flooting around & slipped it back on shaft.

    All seems to be working now

    obbe1

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1 Answer

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  • Master
  • 3,422 Answers

Hi,

Check that the CD is in the magazine the right way up and that the surface is clean and free of marks and scratches, if the problem persists, it needs servicing.

Posted on Oct 25, 2008

  • 1 more comment 
  • Priya darshan Oct 25, 2008

    I will give you some more troubleshooting steps to try before you send it in for service.

  • Priya darshan Oct 25, 2008

    see if the player tries to read the disc. Load a disc and listen.
    Does
    the player make squealing noises or is it totally quiet? Squealing
    noises may indicate that the player is trying to synchronize with the
    disc but can't due to an obstruction on the lens or in the laser path
    inside the pickup or a defect in the pickup. This can also be caused by
    an intermittent signal problem due to a faulty ribbon cable.

    Totally
    silent means that the photo sensor is not getting any usable input from
    the laser at all, meaning that the pickup is "blind" for lack of a
    better word.
    This can be caused by an obstruction of the beam by
    foreign matter on the lens or inside the pickup all the way to a
    marginal or failed laser diode and/or photosensor array. This can also
    be caused by a bad ribbon cable with one or more severed traces.

    You
    could try to clean the optics. This is the most common malfunction as
    far as i know in all disc players. It would involve taking the cover
    off and finding a way to expose the lense, and then cleaning it with a
    very gentle brush. some players have a cover for the lense that swings
    to the side during playing, this greatly reduces the chance of dust
    accumulating, but its still worth the try.

    If you actually see dust on the lense, then its just that simple. clean, close, play.


    It may also be worth your while to check on the small shafting that
    guides the carriage of the laser pickup. Dirt, grome, dust and
    solidified lubricant can cause stoppage of the carriage and the laser
    eye then fails to read the next track. Please refer to the image i have attached.

  • Priya darshan Oct 25, 2008

    This is the pic.If you still face the same problem after trying the given home remedies then you will have to get it repaired.






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Eurovox 'Maestro Series' 10 stacker displaying 'E-99'


CD ERROR DISPLAYS
CD Changers
E01:
The disc magazine is not inserted in the cd changer
E02:
No disc is inserted in the disc magazine
E04:
The disc is dirty, or the disc is inserted into the disc magazine
upside down
E99 RESET PROCEDURE:
Remove CD magazine by pressing eject button on changer.
Remove all discs from magazine and re-load empty magazine into
changer. Using the Radio RESET CD system by pressing and
holding the “ON”/”POWER” button for about ten seconds, or in
earlier models the “EJECT/6” button.


FM/RF Remote Controls
E99 RESET PROCEDURE FOR REMOTES:
Remove disc magazine from changer by pressing eject button.
Remove all discs from magazine and re-load empty magazine into
changer. Press RESET button on interface unit
WAIT:
The temperature is exceeding more than 55c(130f) and the cd
changer cannot be operated. When the cd changer cools off, this
wait disappears. When the RESET button on the interface unit is
pressed, this WAIT appears for a few seconds.


IF THESE ERROR CODES STILL KEEP APPEARING
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Eurovox 'Maestro Series' 10 stacker displaying 'E-99'


CD ERROR DISPLAYS
CD Changers
E01:
The disc magazine is not inserted in the cd changer
E02:
No disc is inserted in the disc magazine
E04:
The disc is dirty, or the disc is inserted into the disc magazine
upside down
E99 RESET PROCEDURE:
Remove CD magazine by pressing eject button on changer.
Remove all discs from magazine and re-load empty magazine into
changer. Using the Radio RESET CD system by pressing and
holding the “ON”/”POWER” button for about ten seconds, or in
earlier models the “EJECT/6” button.


FM/RF Remote Controls
E99 RESET PROCEDURE FOR REMOTES:
Remove disc magazine from changer by pressing eject button.
Remove all discs from magazine and re-load empty magazine into
changer. Press RESET button on interface unit
WAIT:
The temperature is exceeding more than 55c(130f) and the cd
changer cannot be operated. When the cd changer cools off, this
wait disappears. When the RESET button on the interface unit is
pressed, this WAIT appears for a few seconds


IF THESE ERROR CODES STILL KEEP APPEARING
CONTACT YOUR DEALER.

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