Question about HP PhotoSmart Office Equipment & Supplies
Put new black hp ink cartridge in and wont print black ink
Posted by Anonymous on
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Posted on Jan 02, 2017
Cartriges have a shelf life. It's printing in blue either because it has dried up or is out. Different cartriges have different timelines but if you haven't been using the printer often, it could have dried up or is simply out of ink. I would suggest first to try cleaning the head of the cartrige where the ink comes out with alcohol and a Q-tip and then if that doesn't work, buying a new black cartrige.
Posted on Nov 06, 2007
Try a hard restart, which simply means unplugging the power cord of the printer, and replugging it after one minute has passed. If that does not work, then rerun the CD used to install the printer. Both techniques reprogram the electronics, to a certain extent.
You can also visit the HP website, to see what solutions are being offered for various printer problems. They probably have a number to call, in case you need to talk to a technician.
Hope these suggestions help you out.
Posted on Jul 04, 2008
The cartridge is not seated properly and/or the contacts are dirty. Use a cotton swab with rubbing alcohol and gently clean both the copper contacts on the cartridge and inside the cartridge socket. Allow several minutes to dry and then try again.
Posted on Nov 28, 2008
The ink cartridge is most likely chipped & you would not be able to reset the ink level. Purchase an original or a good compatible cartridge. Refiling newer cartridges is not a good idea.
Posted on Oct 21, 2009
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