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I have a four in one Lexmark x5630 printer and have replaced cartridges with brand new black and colour 36 & 37xl. The printer won't even print a test page - just says that cartridge error co

I have a four in one Lexmark x5630 printer and have replaced cartridges with brand new black and colour 36 & 37xl. The printer won't even print a test page - just says that cartridge error contact manual?????

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The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

  1. Make sure the printer is on.
  2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
  3. Remove both cartridges from the carrier.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
  6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
  7. If no error appears, reinsert the other cartridge. Close the printer cover.
  8. Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.
Try to contact the store where you bought the new cartridge(s) and have them replace it. You may also contact Lexmark Technical Support Center for assistance (especially if you're using genuine cartridges).

Posted on Feb 15, 2012

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Posted on Jan 02, 2017

printmastert
  • 3344 Answers

Creating Customers For Life

    Verified Fixya Pro

    SOURCE: We have a X5650 Lexmark printer. The ink

    It could be that the cartridges are not inserted properly in the carrier or just needs cleaning. Try to remove both cartridges from the printer and manually clean the nozzles. You may refer to this article on How to Clean the Print Cartridge Nozzles and Contacts Manually. Then reinsert one cartridge first and close the cover. If no error appears, reinsert the other cartridge. Replace whichever cartridge is causing the error. You can also try the Clean Cartridge function on the printer by pressing the Setup button -> Maintenance -> Clean Cartridges. It will then print the clean nozzles test page. If error continues, replace the faulty cartridge.

    Posted on Jan 31, 2011

    rcw1962
    • 2571 Answers

    SOURCE: ho do i install my lexmark x5630 printer ?

    Yes it is, i dont know where you looked, but it took me 10 seconds to navigate to the drivers.
    http://support.lexmark.com/index?locale=en&segment=DOWNLOAD&startover=y&userlocale=EN_UK&question=x+5630&productCode=LEXMARK_X5630&page=answers&detectedProductFacet=CMS-CATEGORY_REF.LEXMARK.PRODUCTS.ALLINONE.LEXMARK_X5630&searchid=1280157230301#2

    Posted on Jul 26, 2010

    nematics
    • 431 Answers

    SOURCE: my printer keeps saying missing cartridge

    is u r catrige original one or fake

    Posted on Mar 29, 2009

    • 159 Answers

    SOURCE: refill lexmark 37xl ink

    I own a Cartridge World ink refilling store and we do not refill the Lexmark 36 and 37. The reason is that your printer turns off the electronics on the cartridge when the ink gets low, so you can't reuse the cartridge. Your printer will only function with an electronically functioning cartridge. We NEVER recommend Lexmark printers. They are poorly made, don't accept refills a lot of the time, and across manufacturer their ink costs the most and is designed to clog the cartridge if you don't use it fast enough. We recommend HP printers that take integrated print head cartridges and Canon printers that take tank style cartridges.

    Posted on Mar 08, 2010

    printmastert
    • 3344 Answers

    Creating Customers For Life

      Verified Fixya Pro

      SOURCE: at the base of cartridge carrier,on the right-hand

      Hello. Hope you got working already. But if you're still having the problem, unplug the power supply (the small black box behind the printer where the power cord is attached) with the other end still plugged in to a known working power outlet. Look around the black box, it should have a green LED on around the silver contacts. If not, properly secure the power cord by unplugging and plugging it back in. Otherwise, you got a defective power supply. Try not to use extensions or power strips, plug printer straight to the wall power outlet or plug it to a different known working power outlet. If the power supply is working fine, plug it back in the printer in a correct position. Properly insert it and make sure it pushed all the way in the printer. If you're still getting all blinking lights once plugged in, your printer might be damaged by the the lightning strike. If that's the case, you can call Lexmark and ask for assistance with that. Well, these are the troubleshooting steps you can do to determine where the problem is. Good luck!

      Posted on Mar 30, 2010

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      It could be that the cartridges are not inserted properly in the carrier or just needs cleaning. Try to remove both cartridges from the printer and manually clean the nozzles. You may refer to this article on How to Clean the Print Cartridge Nozzles and Contacts Manually. Then reinsert one cartridge first and close the cover. If no error appears, reinsert the other cartridge. Replace whichever cartridge is causing the error. You can also try the Clean Cartridge function on the printer by pressing the Setup button -> Maintenance -> Clean Cartridges. It will then print the clean nozzles test page. If error continues, replace the faulty cartridge.

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      Hope this helps and I think Lexmark Corporation Sucks for tricking people like this. (This printer comes with the NON refillable cartridges as default, but I did NOT see in the documentation that it couldn't be refilled. Nasty people........:(

      Good Luck~~! mstipps@yahoo.com

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