Question about Logitech QuickCam Chat Personal Web Camera

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Getting the audio to work

I plug in the headset and i can hear myself, but when i try to have a video call i can only see the video and not hear, but if i just make a call with no video i can hear.

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  • Anonymous Dec 01, 2008

    I have just purchased this thing and the person on the other end could see me and hear me but i could not hear them for the first day. I tried to fix the problem by downloading the new application for Quickcam and then i lost both audio for the receiving end. I think im going to return this thing back and get an easier piece of ****.


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Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Posted on Jan 13, 2009

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