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Vtech explore and learn helicopter does not recognize the ball colors

When ball is inserted does not say the color of the ball

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Posted on Jan 02, 2017

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SOURCE: Want replacement balls for V-tech

Hi, I have the same issue... have you get them?? Vtech has them for $5 but Shipping is $6!!!! UGH

Posted on Dec 13, 2011

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1 Answer

Computer not recognizing the tablet


Hi Bre. for the registration, maybe you registered the toy to the vtechkids.com website? the registration for the Learning Lodge and the vtechkids.com website is different. If you are sure that you have registered the toy to the Learning Lodge, I suggest that you go to My ACcount. You will be asked for a password. Click the forgot password option and you will see the email address that you used when you registered for a learning Lodge account. As for the toy not being recognized by your computer, try another USB cable 2.0, another USB port in your computer. If that doesn't work, double check under device manager (assuming that you are using a Windows computer) or Disk Utility App (for Mac). Once you are in device manager click Disk Drives and check if you see anything that says vtech. if you do, right click on VTECH nand1 and uninstall. after uninstalling, turn the toy off, unplug it from your PC Plug it back in and turn it on. Try to access Learning Lodge again. I hope this helps.

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Hi, I have the same issue... have you get them?? Vtech has them for $5 but Shipping is $6!!!! UGH

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1. Choose a color hand band and place it on your hand as shown. All
players do the same. Place any unused bands out of play.
2. Press the ball button to power it up. You will hear some music and
the ball will announce: COSMIC CATCH!
3. The ball will then announce: PLAYERS SIGN IN. PASS THE BALL TO
EACH PLAYER. Hold the ball (with color band on) so that it knows

Loosen the screws on the battery
compartment door.
Then remove the door. Insert 4
AAA-size batteries (I recommend
alkaline), making sure to align the
+ and – symbols with the markings
in the plastic. Replace the door and
tighten the screws.
you are playing. The ball will announce your color. Then pass the
ball to the next player until all players are signed in.
4. After all players have signed in (held the ball), pass the ball back
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many players are in the game and announce the players’ colors.
Note: If a player takes more than 2 seconds to pass the ball, it
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Sounds like the contacts on the games need to be cleaned. On the game cartridge, push back the little cover and clean the gold colored contacts on both sides. I use a cotton ball or q-tip with alcohol on it. Let it dry before you put it back in the v.smile.

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