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Purchased today a lexmark cartridge for my printer, the cartridge does not work.

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Put the cartridge as specified in user maunal,

Posted on Oct 25, 2008

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If the ink cartridges you purchased are not Lexmark - that could be the problem. I used to have a Lexmark printer and I did the same thing - I purchased ink cartridges that were compatible but not Lexmark brand. Everything seemed fine until I tried to print and then I would get the same error sign and low ink message and it would not print. I kept thinking I was doing something else wrong and tried everything. In the end I broke down and got ink cartridges from Lexmark and that solved the problem. Now I have a Brother printer and I never buy anything other than Brother ink cartridges because I'm always afraid of that same thing happening again. I wish I knew which printers WOULD accept those non name brand ink cartridges, but thus far I do not know of any printers that do. Hope this helps you.

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I'm sorry to hear about your experience. Please contact Lexmark technical support for assistance. They may require some info about the cartridge you purchased, e.g. place and date of purchase or the receipt itself, so make sure you have these. Hope this helps. Thanks.
(I work for Lexmark)

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I hope you got it working already but if the problem is still not resolved, try removing the cartridges from the printer. It might not be seated properly in the printer carrier or just needs cleaning. There's an article in the Lexmark website that gives you instructions on how to manually clean the nozzles on the cartridges. Just click on this link: http://bit.ly/a6VOLr .

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Follow the steps on how to correct the error from this Lexmark link:

http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:487:0:0&docid=ENUS24096

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.

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Hi,
Remove it,replace it couple of times.

Run a nozzle and printhead cleaner check,
from your printer's properties, maintainance.

align too, just to be sure your setup correctly.

Check your printer settings for quality of the print.
there are various choices there for you.


Should be good then
Regards
Richard.

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If you just purchased the printer today, place a call to Lexmark repair and ask for either a new printer or warranty repair.

Make sure you have your sales receipt ready, you will be asked for information about the transaction.

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If you brought new cartridges and printer detecting it empty ,then you get it
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Good luck....

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