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Wow, I didn't realize so many people were having the same problem I was having. First try re-installing the firmware for it. Since your computer won't recognize it you will need to download the software, then you will have 2 boxes pop up. One is the install instructions and the other is the actual program install. You will have to hold down the play button on your player while you plug it into the computer. DO NOT RELEASE THE BUTTON UNTIL THE PROGRAM SAYS "INITIALIZING".
It should work fine once you do this. I spent 3 hours going through RCA's website before I came across this step.
When I turn on my M4304 OPAL it says Initalizing..... profiling requires 20MB free space. Shutting down. Then shuts off. If I plug it into my computer to try and delete files. My computer does not recongize it. It shows that is have a full battery. I have tried all the re-set methods given. I have tried downloading an upgrade. Nothing works. Can you help?
Do you have Limewire? If you do then click on the start button on your computer, click on music then plug in your mp3, then when you plug it in something will come up and say Auto Play click on that after that click on "OPEN FOLDER TO VIEW FILES" when you click that something will show up click on music then, click on the music you have on the computer which is saved then drag the music you want to put on it and that's it thta's how i do it?I hope i helped you!!!!!
For one, you don't need the CD to put music on the Opal. It's a plug and play device. Go to My Computer on your desktop and you will see under Audio Devices "OPAL". Click on that and you'll see a folder called "Media" and that's where you put your music.
For not turning on, click Pause/Play twice
For charging, You need to plug in the USB cord into the computer to charge it. Wait 3 hours. The Opal doesn't have a real long battery life, i'd say around 10-15 hours. So you'll be needing to charge it quite a bit.