Mailmate by staples shredder won't turn on

I took my Mailmate back to Staples and exchanged it for the model that took it's place. It's been working great. Since it was still under warranty when I took it back, it didn't cost me anything extra. SteveChen, I never got to try your solution but I salute you for having the determination to fix it yourself! From what they told me at Staples, the upgrade has eliminated the power problem. Apparently, the last model was just plain crappy as is evident in the number of people in various forums who have had the same problem. I'm keeping my fingers crossed that the new model is indeed free of power issues!

I just fix my mailmate shredder. I had same problem- no power, no blue light. Problem is power switch- top of unit.

After remove all screws- good luck, you need LONG-LONG screwdriver and one short screwdriver with out handler, because few screws almost imposable to remove. I did make few holes on bottom of unit to remove 4 screws.
you have two ways to fix switch problem-
1. replace it, if you can find new switch.
2. solder two wire to switch and make a hole on top of unit. when you need to power unit, turn back switch on and touch two wire as switch.

Good Luck!

My unit had a blown fuse on the internal circuit board- it's soldered onto the board, so not so easy to replace. Just getting the main shredder unit separated from the base took some time to figure out- it's glued-in on the front panel so some careful prying and separating are called for. Then the screws are easily accessible with a regular #1 phillips screwdriver.

It looks like there is a switch attached to the back of the unit that kills the power when you remove the trash drawer. I believe that when you empty the bin the piece attached on the drawer that activates the switch falls off with the shredded paper thus leaving the unit dead.
Any idea where to buy parts ?

I took my mailmate out into the driveway. got in my truck and ran over it two or three times. it doesn't work any better but I feel great.

I HAVE A MAILMATE SAME THINGS HAPPENING BUT LAST SATURDAY IT BLEW UP IN OUT FACE .,., PLEASE BE CARFULL AND THE COMPANY IS TELLING ME DIFFERENT THINGS THEY MAKE IT AND THEN THEY DON;T AND NOW THE COMPANY THAT MAKE IT IS GOING TO CALL ME.. MY HUBBY ARM HAIRS WERE BURNT AND I FELL BACK AND GOT ALL THE SMOKE IN MY FACE EYES AND NOSE,.., BEING PASSED AROUND BUT TOLD NOT TO DO ANYTHING THEY WILL ARANGE FOR A PICK UP??

are there any light on? make any noise?