Question about Microsoft Zune JS8-00001 Digital Media Player

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Head phone jack

I dropped my zune 30 and now i dont get any sound. Is there any repair place in the houston area to get it fixed without buying a new one? Or does anyone have any ideas? emai is lamontbc@yahoo.com

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  • Anonymous Nov 17, 2008

    can you switch the sound jack with an ipods for it to work?

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Dr. Cell Phone in Houston, TX can fix the head phone jack on your Zune player, they do repair all kinds of electronic devices ranging from cell phones to mp3 players to iPod Touch's to laptops. I would recommend you check them out.

Posted on Apr 02, 2010

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1 Answer

Brand new 8g black Zune, the lock emblem is on, but the unlock switch is off, I have tried everything and it won't unlock. I've yet to find help from Zune website or anywhere.


Hi if the lock switch is stuck on hold and the lock switch is in the off position you will need to get the lock switch/head phone jack assemble replaced in your player.

If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

Dec 25, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

I cant listen to the music


Have you tried re installing the firmware on your player. If yes then you either have an issue with the head phone jack itself or something on the main board dealing with the sound as went out. I have ran into this issue with the 30GB Zune player often. Hope this helps


If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

Dec 18, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

No sound coming from zune. player is working.


Your head phone jack is bad or something on the main board dealing with the sound has gone out. I have see this with several 30GB Zune player. You can try re loading the firmware and see if that helps.


If you need more help, parts or repair services you can go to my repair service web page at firehouse7777.weebly.com and find info to contact me if needed. thanks

Dec 02, 2010 | Microsoft Zune JS8-00001 Digital Media...

1 Answer

Black 16GB Zune mp3 player with craked window (works perfect)


buy this for next time http://toronto.en.craigslist.ca/tor/ele/1468046917.html

Nov 18, 2009 | Microsoft Zune16 Black (16 GB, WHA-00001)...

2 Answers

My zune plays music but i cant hear it.


@ tp984 If your Zune was submerged in juice (or any other liquid) it is likely liquid damage. Unfortunately you are probably out of luck. You can always try the old putting it in a bag of rice trick, but it is probably too late for that.

Jan 05, 2009 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune water damage!


You can try this, but since it has been awhile since it happened there is not much you can do to help it now. First remove any type of power to the unit, batteries, plug to the wall ect. Sometimes you can take the equipment apart, remove as much as you can safely and pat the wet areas with a dry slim towel or any other way that will remove moisture and not break and internal parts, and then right away use a blow dryer to evaporate any remaining moisture. Make sure you do not melt any plastic parts. If you have the proper chemical's you could clean the board, but that would really take a professional to do.
After that let it sit out in a safe area and if possible with some ventilation to it. Wait until the next day and then put it back together and give it a try. if you see any smoke at all, or hear any unusual sounds coming from it (popping, crackling ect.) turn it off and forget about it.

If it does start to work, it may not last long. Once the copper circuit traces and the metal leads get contaminated with moisture they will continue to oxidize even after cleaning them off. The life span has been shortened at best. And it could cause a fire or electric shock at worst.

Sorry to give you the bad news, I do wish you luck, but your best bet is to just get a new one. This one will never be the same again even if it does start working. You could end up wasting a lot of time and effort.

Jun 26, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

1 Answer

30 gig zune (white)


yes, it can be fixed. rapidrepair.com offers replacement screens for 89.99 and will even replace it themselves if you decide to send it in to them. at this point in time, you might be better off buying a new zune 30 (considering i got a brown one for my sister for about 60 off amazon over Christmas) or just saving up for an 80.

Jun 07, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune cracked screen.


I hope you still have warranty, if you dont; get angry at the place where you bought and theyll most likely get you a new one to keep their good name.

if that fails, do a drive-by paintball shooting at Bill Gates' house.

Jan 20, 2008 | Microsoft ZUNE JS8BRPBDLUG MP3 Player

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