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HI, Try doing a hard reset. This will erase everything on your zire and restore it to brand new settings. To do a hard reset make sure you have everything backup on your palm desktop. Here are the steps for the hard reset:
1. Hold down the power button and then depress the small hole in the back
with the tip of your stylus.
2. Continue to hold them both in until you
see the Palm logo.
3. Let go of both of them and then follow the onscreen
directions. You will want to answer yes and use the 5 way navigation
button on the bottom of your pda
and hit up so that is completes the reset. After that you will have to
set up your touch screen and go through the tapping the target. After
you have gone through all this then do a hotsync. It should clear up your problem. Best wishes.
If your palm zire 71 is still under warranty, I would suggest to bring it to the authorized service center for assistance as opening your Palm may revoke the warranty. But if it is already out of warranty, below is the link that could guide you and which includes illustration on how to do it correctly.
Did the problem go away. If so, please, go HERE for the Zire 71 Expansion update or HERE for the SD/SDIO update.
You can find all the manuals for the Palm Zire 71 PDA HERE.
If you don't have a SD card inserted, you might want to try performing a WARM RESET of your PDA. Youtube has a video on this process HERE.
You can find instructions HERE for performing a reset ("warm" or "hard") on your Palm PDA.
You can find other software, info, downloads, etc. HERE for your Zire 71.
If performing a "warm" reset doesn't work, try performing a "hard" reset.
*** WARNING!!! *** YOU WILL loose ALL of your data on the PDA by performing a "hard" reset so make sure it's data has been synchronized w/ your computer software (Palm Desktop, Microsoft Outlook, etc).
*************** * If the information I provided you w/ * resolved your problem or lead you * to a resolution for your problem or * an answer to your question, then, a * "FixYa" rating would be most * appreciated. @:) * * (You can assign the same rating to * more than one expert who participated * in solving your problem.) * * It is best to wait until the problem * has been resolved b4 rating the experts' * solution(s). Once you enter a rating, * the problem will be closed and we will * not be able to continue to assist you. * * Very often it will take more than one * exchange of information between you * and an expert in order to resolve your * problem. If a proposed solution doesn't * work for you, don't rate it yet. Instead, * post back here letting us know and we'll * continue to work w/ you until we find a * solution that does work for you. * * Thank you * BJ @:) ***************
Please see the following link to locate the reset hole for your PDA.
Try a soft reset and let us know if that helped with anything.