Question about Palm Zire 71 Handheld

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PDA is totally black; will not charge

I have the PDA seated properly and it still will not charge. It was fine and fully charged yesterday. Today I went to use it and it seems totally dead. Have had it plugged in for several hours and nothing. What can I do; I do not have a place to hardset it like the brand website suggests. Please help

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  • Cosmicnun Dec 16, 2007

    I'm having the same problem, exactly as she described it!  I did all the different reset options and it still won't respond at all.  Totally blacked out and no power.

  • jojo24 Dec 29, 2007

    i hae also the same complains with the PDA zire 71 will not charge's already low bat...and will black out anytime if it will not be charged...i think th ribbon is the prob about that. i tried the reset thing but it still dosn't work/

    plss help me how to fix it up?? you have any known repair shop fo it located at davao city only?

  • Renee5949 Jan 03, 2008

    I ordered by Zire 71 in September, but didn't actually get it till Christmas since the company wouldn't send it overseas. So though I've only opened the box on the 25th, Palm sees it as being used since Sept. I spent 5 hours messaging their help desk last night. They offered little help. I've done a soft and hard reset with no results. It appears I have a faulty charger or battery. I'm really wishing I'd not purchased this item. My Clie' worked for 5 years with little problem. Totally black screen and it doesn't seem to be charging.



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Please see the following link to locate the reset hole for your PDA. Try a soft reset and let us know if that helped with anything.

Posted on Aug 14, 2006


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PDA is totally black; not charging

The easiest solutions are easily overlooked. 1. Check your charger; a cheap multimeter will do for the voltage check. If the voltage (dc) written on the back of the charger is what you get at the plug, go to (2),if not, change your charger,problem solved. 2.You either have a messed up screen or battery. 3. Check the voltage at your battery terminals after charging the battery for like 1hr. If you do not get a resonable read; 2-5v ,just trash the battery and head for the nearest shop to get a fresh one.In case your battery reads okay,your screen or worse, one of the components on the board of the set has gone kaput.

Nov 14, 2006 | Palm Zire 71 Handheld

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