Question about HP Photosmart Wireless Multifunction Printer/ Copier/ Scanner

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Replaced ink cartridge and get error message , ink system failure oxc9a0022 , says to turn printer off and then on, when I do, same message.

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Posted on Jan 02, 2017

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SOURCE: ink system failure

yeah !!!

Thank you very much.

Posted on Feb 25, 2008

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ginko
  • 19396 Answers

SOURCE: Oxc18a0101 error message - C6180 All-In-One

Try the following reset:

Hold the OK and the Help button at the same time. While holding them down, plugthe power in. Continue to hold both buttons until the unit shut off.
After shutting down, release both buttons and power on the printer.

Alternatively follow instructions on this document from HP.

Posted on Oct 15, 2008

  • 1 Answer

SOURCE: HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306

I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Posted on Nov 21, 2008

  • 54 Answers

SOURCE: Oxc19a0023 INK System failure

Issue: An Ink system failure message and error code appears on the printer display.
Solution:
Step one: Reset the printer
Press the On button to turn off the printer.
Unplug the power cord and universal serial bus (USB) cable from the back of the printer.
Wait 30 seconds.
Plug the power cord back into the printer.
Press the On button to turn the printer on.
If Ink system failure does not display, the issue is resolved; reconnect the USB cable and resume using the printer.
If the previous steps have not cleared the message, continue to the next step.


Step two: Download and install firmware update
Go to the product support page to download the update.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=443024&lc=en&cc=us&dlc=en&lang=en&cc=us


Click on the appropriate operating system link.

Click on the Recommended update to fix long power-on cycle and ink system failures link and follow the instructions to download the file.

After downloading is complete, disconnect all other USB devices from the PC. Make sure the product is powered ON and plugged into the USB port.

With the printer directly connected to the PC, click the downloaded file FirmwareEnable_Release.EXE.

Click Open/Run.

Click OK at the Update successful window. The error should have been cleared from the printer display.

If you get a message saying a device was not detected, make sure the printer is powered ON and the USB cable is connected to both the printer and PC and try step five again. Source(s): Full instructions found on...

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00719450&cc=us&lc=en&dlc=en&product=443024&dlc=en&lang=en

Posted on Apr 09, 2009

bandana_gyrl
  • 181 Answers

SOURCE: I have an ink system failure. I changed all of

The ink system failure message has a chance to be fixed or it may be a permanent issue. It can be pointing toward a firmware failure in the printer and if that is the case the following steps should fix it.
Press and hold the “*” key. Press the “#” key and release both keys.
Display should say “Enter Special Key Combo”
Press and release in sequence the "1”, “2” and “3” buttons.
Display should say “Support” and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says “System Configuration Menu”.
Press and release the “OK” button.
Display should say “Hardware failure status”. If not there already, Arrow Key over to “Hardware failure status”,
Press and release the “OK” button.
Display should say “Hardware failure status: Clear. Press OK to clear”.
Press and release the “OK” Button. Message changes to “Hardware failure status Cleared. Press Cancel to continue”.
Press and release the “CANCEL” button as many times as necessary, so that, either the “Welcome to Photosmart Express” screen appears, or, the “Ink System Failure” screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message “USE POWER BUTTON TO SHUTDOWN THE PRINTER” followed by “PRESS OK TO CONTINUE”. Press OK. The Printer will start the “ONE TIME INK INITIALIZATION PROCESS”. Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Posted on Sep 28, 2009

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I am getting a error message saying the printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume printing. I replaced the cartridges and it does not...


These printers have been known to have ink system failure errors. This message can also be caused by using compatible or re-manufactured cartridges. We believe the HP Live update software is also responsible for "dobbing" on you if you use any other brand.
A Fix for the ink system failure can be found below Not sure if it will help with your particular error but it wont hurt to try.
http://fix-your-printer.blogspot.com/2009/03/ink-system-failure-on-hp-photosmart.html
Good luck

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Ink system failure error telling me to refer to printer documentation error 0xc18a006


Hello,

The "Ink system failure" error is caused by air in the ink feed tubes, this happens if you use poorly filled cartridges or allow you cartridge to run all the way out. We have a step by step guide to purge the ink feed tubes posted on our web site at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/ This should get your printer back going in about 10 minutes.

I hope this helps, if so please rate our solution.

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HP c6150 all in one error message Oxc19acff Ink System Failure. Replaced Yellow ink cartridge an still receive error.


Turn off the machine using the power button, unplug the power cord from the back of the machine, remove the ink cartridges, wait 2 min, plug the power cord back in, press the power button to turn on the machine, wait until the printer prompts that the ink cartridges are missing, then replace the ink cartridges. If this doesn't fix the problem you may have to re-prime ink through the system. There are instructions for doing this at http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

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Perform the following on your printer http://www.ccl-la.com/blog/index.php/hp-photosmart-ink-system-failure-1/.

Jun 18, 2009 | HP PhotoSmart C5150 All-In-One InkJet...

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Ink system failure error Oxc18a0306


Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

Dec 20, 2008 | HP Photosmart C5180 All-In-One InkJet...

3 Answers

Ink system failure


  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.

Dec 11, 2008 | HP Photosmart 8250 InkJet Printer

1 Answer

Ink system failure


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Dec 03, 2008 | HP Photosmart 8250 InkJet Printer

3 Answers

HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306


I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Aug 24, 2008 | HP Photosmart D7160 InkJet Printer

1 Answer

ERROR MESSAGE APPEAR AFTER PRINTER PREPARATION OCURING. THE ERROR MESSSAGE THAT APPEAR , INK SYSTEM FAILURE. INK SYSTEM HAS FAILED. UNABLE TO COPY, RCEIVE FAXES OR PRINT. REFER TO DOCUMENTATION. ERROR...


Hi,

Ink System Failure is a Hardware Issue, which indicates that the Ink Delivery system failed to initialize.

I suggest you to perform the below the troubleshooting steps, if it doesnt fixes, then the printer need to be serviced or replaced.

1.Turn OFF the printer, unplug the power cable and the USB from the printer.Then Press and Hold the ON/OFF button for 1 minute and then reconnect the cables and try again.If it doesnt fixes, goto next step.

2.Remove the ink cartridges, Turn the printer OFF and Unplug all the cables from the back of the printer.Connect the Printer directly to the wall outlet.Turn it on and wait until u get a prompt to insert the ink cartridges.If it didnt work, go to step 3.

3.Remove the ink cartridges again and close the access door.Disconnect the power cable while the printer is ON.Now Press and Hold the OK and CANCEL button.While Holding the OK and CANCEL button insert the power cable and continue holding the button until u get a message "NVM Reset" or untill the printer goes OFF.Then release the buttons and press ON/OFF button.

4.If you still get the same error, then the printer needs to be serviced.

Thanks
Riz

Apr 17, 2008 | HP Photosmart 3210 All-In-One InkJet...

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