Question about Kenmore Washing Machines
How do you fix a 1 piece agitator that is not working
Posted by Anonymous on
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Posted on Jan 02, 2017
Ok, sorry it took so long to write. You listed the washer as a Calypso, but it didnt look righ, so did some investigative work for you. What your describing I believe, is that the agitator top half (or the auger as well them) is sitting still and the bottom half if moving. During the wash cycle, the top half is just sitting still. If this is wrong, please let me know. If this is right, you have a sort of simple fix. Remove the top cap of the auger, pry gently between the cap and the agitator, the plastic cap will come off. When you remove the cap, you will see another cap (sometimes you do, sometimes you dont) it will be white or dirty clear in color if its there. You can put your finger on the lips and lift it straight off. Then you will see a cap with a bolt in the center. Remove this bolt (7/16" with long extension). the agitator dogs (Sears part #387091) . You should see these under that last cap tha had the bolt in it. Remove the auger (just slide it up and off), remove the dog holding cap. Remove the dogs, but be sure you remember the way they go back in. Next is the tricky part. Take the cap upside-down, and place it back in the auger. Quickly turn it back over, making sure the ag dogs dont fall out of position (you will be hating me the first couple time, just keep at it), then, with a long pair of needle nose, place the bolt you removed back in the hole. Take your extension with socket, hold the bolt firmly, and slide the auger back on to the top of the agitator. Make sure the locks and stuff fit right between the two. Tighten the bolt (just snug, DO NOT OVERTIGHTEN, you will split the cap). If all goes well and right, you should be able to roll the auger one way and not the other. If you need any further help, or need someone to yell at when the dogs keep falling out, give me a shout, and we'll help you along. Good Luck!!!!! Jim
Posted on Oct 24, 2007
ngfam1 At your service!
You did nothing to cause this! Things wear out! So is life!
Sounds like the coupling between the transmission and the agitator is broken!
How old is the washer?Sounds old!
If the appliance is 10 years old or more you it may not be advisable to put good money into bad!
New appliances are so much more efficient today that they can save you a lot of money in energy!!!!
Water,Electric and detergent! And put money back in your pocket!
The new appliance will pay for itself in only a few years!
Only a trained laundry tech can make the electronic diagnoses.
Below I referred you to a great service nation wide!
If none of these tasks remedy the problem then here is a good company that's found nation wide.
A&E Factory Service
A&E has schedulers available to take appointments 24/7
And they do warranty work too, for most manufactures!
You will be fine
Bless You ngafm1
PLEASE GIVE ME A GOOD RATING BEFORE YOU SIGN OF
Posted on Aug 31, 2008
They make agitator repair kits with the reversing dog ears and retainers. The only item number that I can come up with is 2921. You can order them from most appliance parts dealers. You need to determine if you need the one for long cam or short cam. Hope this helped somewhat. Good luck.
Posted on Jul 17, 2009
If this is a top load washer, you probably have an issue with the "drive coupling assembly" (took the place of a drive belt). Contact an appliance service company.
Posted on Feb 24, 2010
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