Question about Scanners

1 Answer

HP Solutions won't open - Windows XP

  1. My Operating system is Windows XP.
  2. I have been using my HP C5280 printer/scanner without incident for almost a year.
  3. Starting 2 days ago, I cannot access HP Solutions to use the scanner tools. When I click on the Icon on my desktop or tray, the hourglass symbol flashes for a second, then nothing happens.
  4. I can still print, or scan by going through my control panel, but no access to HP Solutions for cropping and tools.
  5. I have uninstalled/reinstalled a dozen times, been online with HP Chat and followed each of their instructions with no luck. Everything else works fine. Any ideas?

Posted by on

  • jimstrashbox May 07, 2009

    HP8270 scanner software will not open.
    Gives error message> An error occured commun1cating with the scanning device. Please insure the scanning device is connected properly.
    I can see the scanner connect and disconnect if I plug in or pull the usb cable out.
    I have loaded drivers and software 5 times off of 3 different CD's as we have more of this model on site. Yes rebooted after ever uninstall and reinstall.
    I can go to Control Panel and click Scanners and Camera's and the scanner works and will scan pages as they were pictures.
    No matter This proves the usb cable and scanner are OK if I can scan via the above listed software. The Software is HP Solution Center that came with the scanner. I have 7 others I had no problems with when I installed on the same make and model computer. Dell 620

    HELP!

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I can not access a driver for my hp scanjet 2400 online to install in my hp laptop pc- Window XP

Posted on Oct 26, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

MY SCANNER IS HP SCANJET 2200C AND MY OPERATING SYSTEM IS WIN 7 HOW CAN I ISNTALL MY SCANNER ? THANKS


Hello:
Try going to Hp solutions website and download the updated drivers for windows 7. Usually the drivers come with windows operating system. But you may need a new driver for the unit to work correctly.

Sep 09, 2011 | HP ScanJet 2200C Flatbed Scanner

2 Answers

How can I get ScanJet 5370C to work on Vista Premium with my Gateway Computer.


Unfortunately HP have not created any drivers for your Scanner for Vista and I have been informed that they are not planning to either.
There is a "work around" If you download Microsoft's Virtual PC and install a copy of windows XP you would then be able to scan using the "Virtual PC" inside of your Vista operating system. Otherwise the only way out is to purchase a new scanner Sorry to be the barer of bad news

Jul 20, 2010 | HP ScanJet 5370C Flatbed Scanner

3 Answers

Hp scanjet 2400 - system is format but Scanner CD is missing how to install scaner software


Just goto th hp site and enter the model of you scanner, download the drivers. Don't forget to select your systems operating system (XP, VISTA)
Thanks

May 15, 2010 | HP ScanJet 2400 Flatbed Scanner

1 Answer

How do I scan a document without using the scan button on my printer? It is not compatible with vista


You didn’t mention your operating system, so here are tips for all three…

Win XP… http://www.microsoft.com/windowsxp/using/digitalphotography/getstarted/scanning.mspx
Win Vista... http://www.microsoft.com/windows/windows-vista/features/fax-scan.aspx
Win 7 ... Open Start> Help and Support> and type in “Scan a document or photo” for full instructions

Apr 29, 2010 | Scanners

1 Answer

Where can I get an xp driver for the sjiip C1790a please


Hi,

The HP Scanjet IIP scanners are supported in Windows XP and the drivers included on windows XP CD.

If you can’t manage download it from Windows XP operating system please try to update your Operating system then try again.
All the best.

Mar 27, 2010 | HP ScanJet IIp (C1790A)

2 Answers

Driver for a HP scanjet6200c for my mac osx 10.4.11


Sorry your printer doesnot support MAC OS.It only support

» Microsoft Windows XP
» Microsoft Windows 2000
» Microsoft Windows 98
» Microsoft Windows 95
» Microsoft Windows NT 4.0

Change the printer or Operating system.

Dec 20, 2009 | HP Scanners

1 Answer

Scanjet 4370 is recognized in "My computer". But HP Solutions does not recognize it, saying "No HP device detected. Closing HP solutions". When I try to use scanner, a microsoft box opens and asks me if I...


Is HP Solutions on the internet? You are using the scanner on board and it works. Do I have this pictured correctly, if so, maybe you you have a good blocker that is over protective?

Aug 04, 2009 | HP Scanjet 4370

1 Answer

My printer HP scanjet installation hardware is broken


If your operating system is Vista use the following link to download the driver
HP Basic Feature Driver

If your operating system is Windows XP use the following link to download the driver
CD - HP ScanJet 2300/3500/4500/5500 Series Photo and Imaging Software

I hope this will solve your issue.

Goodluck

If my solution proves useful please accept it.

Regards
Arjun

Mar 27, 2009 | HP ScanJet 3500C Flatbed Scanner

2 Answers

No HP Devices have been detected. Solutions Center will now close.


It may happen if you are using HP Scanjet 5590 scnaner on windows XP. I suggest you to completely uninstlal the scanner software and then install the version 9.0 from the below link. It is the updated version for Vista but work on XP system..

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15179&prodSeriesId=377689&prodNameId=377691&swEnvOID=2093&swLang=8&mode=2&taskId=135&swItem=sj-49436-1

Also, please connect the scanner only when it prompts to do so.
Hope it will work and 5590 scanner works with XP.

Aug 13, 2008 | HP Scanjet 5590 Flatbed Scanner

Not finding what you are looking for?
Scanners Logo

Related Topics:

140 people viewed this question

Ask a Question

Usually answered in minutes!

Top Scanners Experts

Mohan Sriraman
Mohan Sriraman

Level 2 Expert

490 Answers

Cindy Wells

Level 3 Expert

4756 Answers

Tony

Level 3 Expert

2598 Answers

Are you a Scanner Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...