Question about Dyson DC16 Root 6 Bagless Handheld Cyclonic Vacuum
Charging over night but it runs for only 10 seconds if dyson knows its batteries have a problem don't sell them ,people are hurting with tough times.
Posted by Anonymous on
I'm sorry to hear you're having difficulties with your DC16. It's probably best if you get in touch with us directly, as we'll be able to run through some troubleshooting steps over the phone with you to establish the cause of this issue. You can call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
We'll look forward to helping you resolve this issue.
Dyson Online Customer Support
Posted on Feb 14, 2012
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Yes! Go to www.dyson.com/support. Click on "using your dyson", then (next window) on "select your model", then (next window) on "select your model" again, then (next window) on "DC user guide". And there you are, you've got a copy of the user manual.
Please remember to rate this response. Thanks!
Posted on May 17, 2009
I had that SAME problem! It ran for just a few seconds after having a full charge. Cleaned the filters, tried everything. Just needed a new battery...
My Dyson DC16 hand vac's battery finally went out at 4 years, which is about right. I didn't want to pay Dyson $75.00 for a new one!
I found a good deal on ebay for new batteries that didn't break the bank!
That's all it needed.
It's good to have my hand vacuum back! I missed it!
Rock on Dyson.......
Posted on Jun 22, 2010
Here is the link....just select the dc16 model you have and you can veiw and save or print the manual!
Posted on May 10, 2011
If you're concerned that your DC16's battery doesn't seem to be working correctly, please get in touch with us directly. One of our experts will be happy to run some troubleshooting over the phone with you to determine whether the battery needs replacement.
You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Online Customer Support
Posted on Oct 04, 2011
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