Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

1 Answer

Western Digital My Book Pro - Replace Disks

I had both 500gig drives fail - out of warranty. I've purchased 2 1tb drives and was expecting them to work in this drive casing and raid setup. NO LUCK getting the drives to work so far, disks not recognized .... any suggestions?

Posted by on

  • 2 more comments 
  • djvreug Oct 24, 2008

    Sorry, it is a My Book Pro Edition II. A dual drive setup for Raid 0 or Raid 1. I have 2 new, identical 1tb Hitachi drives that I would like to get to work in the WD case, in place the the 2 500gig WD drives that it came with. After the WD raid manager runs, it reports back that the device is not recognized.

  • TanGU Feb 17, 2009

    I do have the same problem, looking for drives who will be compatible with this unit to replace my 2x 500gig... Will post back result here if found any...

  • A Womans Computer Man
    A Womans Computer Man May 11, 2010

    it would be quite unusual for that swap to work. i recommend the proper way which is to get them with matching cases.

  • Anonymous Mar 22, 2014

    Hard drive Fire wire 400/800 x2 not working



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Same problem. This from WD Answer ID 1664:
Important: The user serviceable enclosure will only work with replacement hard drives from Western Digital. Inserting a non-Western Digital hard drive into the enclosure could cause damage or data loss.
So Hitachi drives will not work at all. After talking to tech support, it seems you have to have them send you a replacement disk in order for it to work. 
I'm looking for a way around this since I want to upgrade my dual 500 G drives with dual 1 TB drives also. Maybe they throw something onto the boot sector that tells the MyBook controller what to do, who knows? The search goes on. 

Posted on Dec 16, 2008

  • dojonut Dec 20, 2008

    Well, clarified everything with WD, here is a quote from their support person: "The drives in the enclosure cannot be replaced with any other drive, and once the warranty expires it cannot be replaced."

    So you may ask, what's the point of a RAID when you can't replace any drives? Good thing the drives look like books, I'll use them for bookends when they go.  Time to buy a Drobo.




1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Drive connected to HP Desktop running Vista Pro after one week and several re-starts PC would not boot on start-up showed scary blue screen with with drive connected without black screen then blue....

> after one week

Western Digital warranties the disk-drive to work for at least one year.
If it does not, then exercise the warranty to get a replacement, at minimal cost to you.

Try connecting it to a different PC, to see if your PC's "blue-screens" happen without it being attached.

Nov 18, 2010 | Western Digital My Book Elite...

1 Answer

My western digital hard drive stopped working

Get the serial-number from the label on the device.
Access W.D.'s web-site to "check warranty status".
If the warranty is valid, W.D. will replace it, at minimal cost to you.
If the warranty has expired, then W.D. has a "Customer Loyalty" program -- buy a new MyBook from their web-site, and cite the serial-number of your drive, and you'll get a discount on your purchase.

Oct 29, 2010 | Western Digital My Book Home Edition 500...

2 Answers

500g simpletech extrenal harddrive will not turn on

Sounds like a drive failure. If it under warranty then its time to trade it in.

Jul 29, 2009 | Western Digital 500GB My Book Pro-External...

1 Answer

It whirs for a few seconds, stops, then whirs again for a few sec

The hard-drive is "dying".

Is it still under "warranty"?

When you have the serial-number of the hard-drive inside the external unit, access Western Digital's web-site, and check the Warranty Status.

Note that Western Digital (the maker of the external drive)
has a "Customer Loyalty" program. Enter the serial-number
of the hard-drive on their web-site, and you can purchase a new external hard-drive at a significant discount.

Jun 01, 2009 | Western Digital My Book Essential 500GB...

1 Answer

Blew the board

I've got the diagram - the centre is positive :) Now's it's plugged in and it's time to use it.

May 07, 2009 | Western Digital MY BOOK HOME 1TB EXT...

1 Answer

Western Digital MY BOOK 500gig - Drive does not appear

Check the driver letter assignement, and make sure there is no conflict on that (happened to me on my laptop as well).
I found out by reading this:

Definitely don't format if not required, you can first try to restore the MBR.

Mar 01, 2009 | Western Digital My Book Essential 1TB...

1 Answer

Western Digital 500gig external drive

it sounds like hard drive data may be corrupted. This could be due to a number of things. A power failure, hardware failure etc.. If the drive will not even let you access it you'll probably have to just format it im afraid.

- John

Jun 23, 2008 | Western Digital 500GB My Book World...

1 Answer

Death of a drive

That sounds like a head crash. You should take to a service center and get it fixed and/or inspected.

Jun 11, 2008 | Western Digital 500GB My Book World...

1 Answer

Error code -1309

Try to copy the file to another part within the drive it's in, this is a READ error. once it's there, move it to the WD drive.

Good luck!

Dec 10, 2007 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

1,606 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Arora Singh
Arora Singh

Level 2 Expert

180 Answers

Alun Cox

Level 3 Expert

2678 Answers


Level 2 Expert

191 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides