Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
I had both 500gig drives fail - out of warranty. I've purchased 2 1tb drives and was expecting them to work in this drive casing and raid setup. NO LUCK getting the drives to work so far, disks not recognized .... any suggestions?
Same problem. This from WD Answer ID 1664:
Important: The user serviceable enclosure will only work with replacement hard drives from Western Digital. Inserting a non-Western Digital hard drive into the enclosure could cause damage or data loss.
So Hitachi drives will not work at all. After talking to tech support, it seems you have to have them send you a replacement disk in order for it to work.
I'm looking for a way around this since I want to upgrade my dual 500 G drives with dual 1 TB drives also. Maybe they throw something onto the boot sector that tells the MyBook controller what to do, who knows? The search goes on.
Posted on Dec 16, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Nov 18, 2010 | Western Digital My Book Elite...
Oct 29, 2010 | Western Digital My Book Home Edition 500...
Jul 29, 2009 | Western Digital 500GB My Book Pro-External...
Jun 01, 2009 | Western Digital My Book Essential 500GB...
Apr 20, 2009 | Western Digital My Book Essential Edition...
Mar 01, 2009 | Western Digital My Book Essential 1TB...
Jun 23, 2008 | Western Digital 500GB My Book World...
1,603 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: