Question about DISH Network ViP 922
Cant watch recording...gives error code 04
Posted by Anonymous on
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Posted on Jan 02, 2017
The error code 04 is a two digit error code associated with the opening of dvr files and will more than likely require a technician to come out and troubleshoot the issue. More than likely the end result will be the replacement of the receiver. If they do have to replace the receiver there are some receivers that have a USB port that wil allow an external hardrive to be attached to the receiver. This feature will either give you the ability to have more recording time if the receiver is a DVR or allow you to record directly to the hardrive which will save you the DVR fee every month if the receiver is a non DVR. There is a one time fee of 39.99 to enable the USB port but that cost will be recouped after the first year alone if you get a non DVR unit. I hate to bear bad news but this is as accurate as I can be without being in your living room. I hope you understand. Thanks for using Fix Ya.
Posted on Feb 27, 2009
Hi I will be more than glad to assist you in this concern. First press the power button on the front panel of the receiver for 10secs. once you press it the receiver will turn off and it should turn on by itself, once it turns on by itself you will see attention 015, press the menu button on the upper left of the remote, once you see the menu button press 6, 1, 1 on the remote and it should show on the screen point dish, select on check switch, once u are on the installation summary screen, select on test and it should do a test of 1 of 3 or it depends on your sat orbital location that u have.. once its done, it will show the installation summary screen and you should see sat input 1 & 2 with port1 up to 2 or 3 depends on your sat orbital location, all the trans on the sat 119, 110 or 129 if you have should be ok and green. once you see that all ok, select done on the screen, and it will be back to point dish, select done again, and then cancel all the way out of the menu, it should show on the screen attention 015, let it finish until it download the programming guide, once its done it should show a tv pic. press the dvr button and access your recorded event, it should play the dvr event. if the problem still exist, unplug the power of the dvr from the power outlet for 1 minunte then plug it back again and it should acquire the sat signal and download the programming guide, once it shows a pic. press again the dvr button and access the recorded event. it should play the recorded event, just incase the problem still exist, check what will be the exact error msg, write it down in a piece of paper and please feel free to get in touch or you can call on 1-800-333-3474..in order to for the dish tech support replace the receiver, this is a dvr lost of function.
Posted on Sep 05, 2009
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