Question about GE Monogram ZISx420DR 42-inch Side by Side Panel Ready Built-In Refrigerator with Dispenser

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Too much condensation in back.

Noticed small amount of water on floor--very slow drip underneath. Techs pull fridge out--mold on drywall behind fridge, stains on wood floor below. Tech says, "It feels like there is no insulation in the back of the fridge." Water tube clamp has rusted (allowing tube to leak, too.) and there is lots of rust and mold on back of fridge. See lots of condensation on back of fridge, even above water tube area. Only 6 years old...of course, GE says, "too bad, beyond warranty." Can't we open back and put in insulation? (GE wants to put a "heating pad" on the back of fridge--on top of moldy, wet, rusted back.) HELP!

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  • Anonymous Jan 10, 2009

    I am working on it now.  GE sent a repair guy who charged 125,00US and told me that the unit was not worth fixing.  Whatever, I'm going for it and will report my findings.

  • Anonymous Mar 28, 2009

    We are remodeling our kitchen but planned to keep the existing refrigerator.  When it was pulled away from the wall, found extensive mold on drywall and water damaged wood floor.  This refrigerator has been nothing but trouble from day one.  Trouble maintaining temp in both freezer and refrigerator, problematic ice maker, etc.  The GE tech said he would never own this model.


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Posted on Jan 02, 2017

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SOURCE: Hi GE top freezer fridge - 5 years old( no ice

Well for one thing that unit was manufactured 10 years ago. But it sounds like the defrost drain is clogged and the water is running down the inside of the unit. The evaporator (not condenser) is on the bottom of the freezer compartment. The bottom panel of the freezer comes out. They are a bit of a pain to do, but can be done.

Posted on Jan 05, 2010

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Posted on Apr 29, 2010

  • 2468 Answers

SOURCE: Water pools on the floor

check the water line back near the rear of the unit,sometime back i had the same issue and the plastic water line that comes off the water dispensing solenoid valve touched the hot compressor body and became brittle from heat and vibration of the compressor,it developed a crack and leaked in the same areas you commented on,so when you press the water dispenser paddle it opens the valve and leaks only then as you stated,i hope this helps you,please rate this if so

Posted on Oct 23, 2010

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1 Answer

Runs but no water in pan


Are you referring to the drip pan underneath the fridge? If so the pan will gain a small amount of water when the fridge goes through auto-defrost but that water will evaporate from heat and air movement from condenser coil and fan.

Apr 19, 2016 | Refrigerators

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Condensation is forming on the glass door and dripping onto floor boards. How do we stop the condensation. It does say to empty drain tray but we cannot find it and instruction manual does not tell you...


The drain tray is under the fridge often times set back a little bit. Remove the kick plate by pulling from one side then the other side, strait forward till it pops off. The kick plate is a plate as close to the floor as you can get on the front side of the fridge going the entire width of the bottom of the fridge. Now get eye level with the underneath of the fridge. Center your view on the underneath of the fridge. The drain tray is right there. Pull it out, carefully as it is probably full of water, and dump the water out of it. Replace the drain tray and then replace the kick plate. Check the drain pan once a week or so and you should have no more water leaking on your floor. Hope this helps.

Mar 22, 2011 | Refrigerators

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Water leaking


the bottom tray/salad compartment will always get a fair amount of condensation because they are glossy plastic(bathroom paint is matt)the only "cure" is kitchen towel under the tray and remove once a week.as for the drain it is normally at the back and does collect a fair amount of "moss"in the tube,pour some clorine bleach down to clear any out.the design of the shelves directs the side/back condensation down the drain.

Apr 06, 2010 | Sub-Zero Bottom Freezer Refrigerator

1 Answer

Water dripping from underneath


The water is most likely coming from the condensation that's drained out of the refrigerator during the automatic defrost cycle.

Be sure the bottom fan is running and clean out the condensation tray. Warm air pulled across the condenser coils is supposed to evaporate the condensate water. If the fan is not running when the refrigerator cycles on, replace it. This would also result in the refrigerator running excessively without cycling off.

While you're working under the unit, be sure to clean off the coils too.

Good luck. Hope this was helpful.

Nov 20, 2009 | Computers & Internet

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Kenmore fridge is leaking inside from light switch


The drip pan is underneath on the floor. You don't really need to see it. Your evaporator coils frost up in normal use and every eight hours or so the entire unit shuts down and the defrost heater comes on to melt the frost. This cycle last about 20 minutes. The melted frost drips into a drain pan and through a drain tube to the drain tray under the freezer/refrigerator where it's evaporated by the condenser fan.

Your drain tube may be stopped up with ice at the upper end because it drains too slow because it's stopped up at the lower end in the evaporator pan under the unit at the floor. It can get dust and mold in it. Once you get the ice out at the top a little pressure with a turkey baster will usually clear it out. Flushing it out with hot water and clorox may help.
Make sure it drains quick enough to prevent refreezing. . The drain should be located below the evaporator coils on the lower back of the freezer.

Sep 18, 2009 | Refrigerators

2 Answers

Drip pan needs emptying; had repairman out for other issues, now fridge keeps overflowing


The accumulated ice you saw is of course the source of the water. The refrigerator will eventually rid itself of the excess ice and the problem will therefore disappear on it's own after a while. The drip pan is normally filled with only a small amount of water, and that is dried up by the condenser cooling fan under the fridge. The pan is removable from most units, but not without making a mess. I suppose you can make and clean up the mess one time and be done with it.

May 20, 2009 | Jenn-Air JCD2389G Side by Side...

1 Answer

Water in bottom of fridge


Thanks to all who spent money or shared their experience to have somebody do this repair, and I really mean it.
I have a Whirlpool TopLoad Fridge (not a side by side).
Things you'll need
30 minutes
Small socket for cardboard panel on lower back and panel inside freezer
Bicycle Pump
4 Towels
Hair Dryer

1. Take everything out of freezer
2. Turn dials off in fridge for both compartments
3. Pull fridge out so you can get behind it and unplug it
4. Be vigilant of ice maker line if installed
5. Pull cardboard panel off on back
On the left side you should see the back of the skinny drip pan and a small line. That line goes from the freezer and is most likely clogged.
6. Blow dry the back of the freezer enough so the ice is thawed at the bottom of the back panel.
7. Remove the two screws on the back panel. You may just be able to pull it toward you enough to get behind it. You'll see the coils and fan, and underneath these you may see some ice sheets and there should be a hole. That is the drain line that is clogged. I heated up some water and poured it over the drain to thaw the line. You may want to remove the crisper drawers and put some towels down there to catch the overflow. Once the ice is thawed enough at the drain. Go to the back of the fridge and place the end of the bicycle pump at the bottom of the drain hose. Apply pressure to get a good seal but keep pumping. You may have to go back and forth between pumping and thawing, but you'll know it is clear when you hear air going into the freezer and then the wonderful moment when water drips into the drip pan as advertised!

Keep those fridges less full so that the door stays sealed and keep the seal clean and also keep your doors from having too much stuff so the weight of the door doesn't pull away.

Okay, put it back together, turn everything on and be careful of your cord and lines when pushing the fridge back. Thank the Lord ours has wheels and man,was it cruddy underneath. Vacuum those coils underneath the fridge too for proper air circulation.

Blessings to you!
tay

Sep 15, 2008 | Whirlpool 21.0 cu. ft. Top Freezer...

1 Answer

Water Is accumulating at the bottom of my fridge....below the vegetable/fruit crispers. The fridge however contiues to keep things cold.


The automatic defroster is supposed to drip down a tube and deposit water into a tray underneath the refrigerator. If that tube becomes clogged with either ice or mold, water is supposed to drip down the back of the refrigerator and go under the crispers, but there is a drain under there that takes it to the tray under the refrigerator. That drain might get clogged with mold or food.

So my suggestion is, try to clear out the drains under the crispers. More difficult, remove the floor of the freezing compartment and clear out the drain there. If it is severely clogged with ice under there, you have a defrosting problem.

In this hot, muggy weather you are likely to get lots of condensation. Good luck.




Jun 13, 2008 | Whirlpool Refrigerators

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Leaking Whirlpool refrigerator


My Whirlpool fridge had water droplets falling onto all three shelves and pooling unter the crisper drawers. I solved the problem by clearing the ice-clogged drain in the freezer.

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Once the ice has been removed from the freezer floor, you should be able to see a metal drip trough in the back under a false wall hiding the condenser coils. It's a little tougher to remove the ice from the drip trough with the screwdriver method, so you might want to use a hair dryer. After a few minutes with the hair dryer, you should be able to remove most of the ice by hand. You can remove any water with a sponge or turkey baster. The only ice left will be a plug of ice in the drain hole in the middle of the drip trough. Heat up a cup of water in the microwave and carefully pour it into the drip trough. If the drip trough is hard to access, you might need to use a funnel. The hot water should melt most of the ice in the drain hole. If it pools in the drip trough and doesn't drain, use a sponge or turkey baster to remove the water and add hot water again. A small length of wire or a pipe cleaner might help clear any other obstruction in the drain hole. When the drain is clear you should hear water flowing through it. Dry off the floor of the freezer and return the plastic floor tray to it's spot and fasten with the two bolts. Remove any water that has pooled in your refigerator and you're done.

Dec 27, 2007 | Refrigerators

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