Question about HP OfficeJet 7410 All-In-One InkJet Printer

1 Answer

HP Officejet 7410 "carriage jam"

SAYS CARRIAGE JAM OPEN DOOR CLEAR CARRIAGE JAM, AND THEN PRESS "OK" TO CONTINUE. THIS DOESN'T WORK.

Posted by on

  • patw900 Oct 25, 2008

    cartiage jame

  • Anonymous Nov 10, 2008

    same problem

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 679 Answers

SolutionStep one: Perform a power reset and connect the printer directly into the electrical outlet Remove all the paper loaded in the main input tray.
Make sure that the product is turned off. 
Disconnect the USB cable from the back of the product.
Disconnect the power cord from the product.
Disconnect the power cord from the electrical outlet and wait 10 seconds.
Reconnect the power cord directly into the electrical outlet and check for the following.
Make sure that the power cord used is the one provided with the product.
If a computer is connected to the product, make sure that the computer is connected to a grounded (three-prong) wall outlet.
Make sure that the power cord is firmly connected to both the product and the power supply.
Reconnect the power cord to the back of the product.
Press the power button ( ) to turn on the product.
Reconnect the USB cable to the back of the product.
If the issue is resolved, proceed to Step six: Print a self-test page.
If the issue continues, proceed to the next step.

for more information please go to below link>>

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458822&cc=us&lc=en&dlc=en

Thanks for using FixYa.

Posted on Feb 03, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i clear a carriage jame an ,sg find nothing wrong


Click the link below to go to the hp printer support page for your printer paper jam. Pay special attention to the rear door , as many people miss that detail when clearing paper jams.Also , you can click on the troubleshooting link at the top of that page, followed by "solve a problem " in the drop down box to get answers for other problems,

Clear carriage jam and press OK to continue Error Message Appears for HP...

Feb 14, 2015 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Carriage jam


cannot print, msg shows Error carriage jam, Open door, clear carriage jam, and then press o.k. to continue.
paper has been cleared , opened door and even took off back compartment

Dec 22, 2010 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

It say carriage jam


Hi friend,

What probably happened is that paper jam caused the carraige alignment sensor to get out of place or to get covered, moved, etc and the printer doesn't know what to do...

What I would suggest trying is, unplug the printer, try pulling the carraige out to the center and then close it and plug it back in, see if this kicks it enough to reset itself.

Thanks,

Mar 20, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

I have an HP Officejet 7410 All-in-One and I'm getting the following Error: Carriage Jam Open door, clear carriage jam and then press OK to continue. Nothing is working. Any suggestion?


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Mar 02, 2010 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Hp 7310


Find the stuck piece of paper and remove it. 

Dec 21, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Error message


hi,

below is the document that i want you to follow to somehow resolve your issue.

CLICK HERE TO VIEW DOCUMENT ==>> CARRIAGE JAM

Please let me know the outcome after you perform the steps.

thank you so much.

adonscott

Jul 10, 2008 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

HP Officejet 5110 - Carriage Jam Message


I have an Hp Officejet 5110. I have an error message saying "Open door,clear carriage jam, then press enter". But where is its door? How can I clear the carriage jam?

I tried pressing the # & 6 at the same time, but the error message still there.

Mar 09, 2008 | HP OfficeJet 5110 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7410 All-In-One InkJet Printer Logo

512 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96683 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...