When machine is started from standby it goes through the rinse cycle each time but no water is ejected from the front spouts (where the coffee is dispensed). Gaggia 'help' desk told me to soak the brew unit for 20 mins in hot soapy water and this would cure the problem, needless to say it hasn't. Any ideas?
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If the machine is making a loud rattling noise it may be that the pump is sucking air and not water at start up. Clean out the machine, reassemble, install water tank and tilt the machine over backwards at approx 45Deg, and start the rinse cycle again. This normally clears the air lock. Good Luck.
Over time, Calcium will deposit on the tubes and containers which get in touch with water. Try Decalcifying with Designated Products.
Usually, you do this by diluting the product, fill up the water reservoir, and cycle on the machine, without cofee of course,
Pour out the water. It will probably look troubled.
If the water does not start percolating, just let the water reservoir stand with the decalcification product for about 30 mins. don't leave it in overnight, because these products are slightly caustic to remove the Calcium, but it could damage parts if left in the machine overnight.
Repeat the process until the water starts running faster.
don't forget to rinse with regular water. 2 Cycles rinsing should suffice.
See manual for suggested products or just use 1/4 cup of Vinegar diluted with Water. .
If its is only the rinsing cycle at start up you can go into the menu and turn the rinsing cycle off.
If its the rinsing cycle for the descale, it has to run out of water to finish. Then reprime the machine and it will start to heat again.
After all, I turned machine off with power switch, waited 30 seconds and turned it back on. It displayed "RINSING CYCLE" message, but this time went through regular rinsing cycle, then rinsed thoroughly (I counted several cups of water) and RETURNED TO NORMAL.
Halleluiah! Now I can get my morning coffee again!
go in the menu remove rince cycle after it say ventilate put water in container start machine open valve it should ventilate if it doesnt remove water container take turkey blaster put water in it put the blaster in the hole were the water container goes force pressure with the blaster at the same time open valve you vented by now put cointainer back fill with water enjoy thanks for using fixya pierre
The duration of the rinsing cycle is equal to the amount of water you have in the water tank. I don't believe they tell you this anywhere in the manual! I own a Titanium SS and it rinsed and rinsed and rinsed the first time I performed it! I figured out it will just keep going until the water tank sensor tells the machine it is out of water which is equal to saying to it: "Thanks for using all the water i wanted you to use to rinse, now you're finished." It takes a LONG time if you fill the tank. If you keep filling the tank, it will just KEEP going. Be patient, let the tank run out of water and this will trigger the end of teh cycle. Hope this helps, Tony.
Try first to continue filling up the water resovoir (UP TO FOUR times) to see if the machine completes the rinse cycle on its own.
If that doesn't work contact Gaggia Customer Service in the US at 888-389-4123. Sally there was VERY helpful and should be able to resolve your problem.