I have a intelli mouse 4000 it use to work great on my toshiba laptop one day it stop working all together. the funny thing is anything i plug into the usb port it is recogniezed and my usb portable drive and external hard drive works. however i plug my intelli mouse or my game controller and the computer see it and it is recognize, but it will not operate despite the computer saying that the device is connected and working. I don't know what to do. However i did noticed that my laptop (Toshiba Satellite M45) is currrently showing under device manager a PS/2 mouse connected to port when i have nothing connected to that port at all. My laptop has the standard mouse pad. I need help. I also installed a PCMCIA card that gives me 2 more usb ports and it's still doing the same thing.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Try moving the arc mouse USB dongle to another USB port on your Toshiba Satellite L650. If the mouse works on the other port, then the first port is the problem. Use Control Panel's Device Manager to further diagnose the port problem.
Here are some trouble shooting steps you can try relatively easily....
If the mouse connects via a USB cable, try connecting it on another USB port while the laptop is on.
If it is an optical mouse, check to see if the LED(s) underneath are lit. Change ports until LED lights.
If you have another computer also with a USB mouse and it is working, try a mouse exchange. If the non-working mouse also does not work on the other computer and the mouse from the other computer works on your Toshiba Satellite laptop, the problem is likely with the non-working mouse.
Finally, If the non-working mouse is a wireless one, its battery may be dead. Try a new battery in it.
I have a similar problem with my A135-S2286. I noted that the mouse pad area got hot, but I found it was the Wifi card. After getting hot, the computer stops recognizing USB devices and finally the computer gets stuck.
Try turning off your Wifi and please let me know if it works.
Sounds like a Ebay sold mouse with non matching receiver to mouse.
Best laptop wireless mouse to buy in my opinion is Logitech VX Nano from Staples or some store like it.Work wonderful and battery life excellent. Windows Xp,Vista,Windows7 install the driver auto for you. Don't need the cd at all
Well let me be the first to say I see you have skills. All of your troubleshooting is exactly by the book. The only thing I see that was not checked is the CMOS (BIOS) setup screen to make sure that the USB function is enabled there. Good luck and let me know how it goes, we have a couple of hundred years of experience at FixYa so keep me updated if you have any more problems.
Have you attempted to use an external mouse? - USB - if so does that work?
if it does - Click on START - Control Pannel - Keyboard (& Mouse Respectively) - Click on the hardware Tab - Select the relevant Key Board, Click on Properties - this will give you a device status - if is is not working properly - click Trouble shoot & follow the onscreen instructions. - If is "Working Properly" click on Drivers - check your driver is updated, or roll back.
If you happend to be on a server and the keyboard and/or mouse have stopped responding - you will need to restart (The Server). Ensure that the Keyboard and mouse are on PS2 connections and not USB - the Severs do not like USB Connected Comms Devices. I have found if there are wireless mouse's &/or Keybourd's &/or any USB connected Mouse/Keyboard, they tend to somehow interfere with each other (i.e. the sever with one of the terminals) - only remedy I have ever managed to make work is restart.