Question about Maytag Neptune FAV6800AW Top Load Washer

3 Answers

Neptune TL will not spin

Machine fills and runs first wash cycle, stops during first spin cycle. Where can I download a service manual for this model?

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Re: Neptune TL will not spin

You need to replace the clutch. It could be under warrant still mine was. The part is 16.00 on line and should cost 1/2 hr labor to install. It will work wonderful after that!

Posted on Sep 16, 2007

Re: Neptune TL will not spin

Check pump for blockage. Coins (quarters in particular) will block the discharge of water.

Posted on Mar 29, 2007

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Re: Neptune TL will not spin

Menco, check undernieth the consol, they usually have the tech sheet with test proceedures located there. back.

Posted on Aug 13, 2006

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Jan 11, 2016 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Model fav6800aww drains during the wash and rinse cycle but does not drain during the spin cycle. it give an dc code during the spin cycle which i know that means unbalance but what does that have to do...

Clutch issue and possible time for a tub seal replacement

Google this for a post that covers the Clutch removal and inspection/repair;

""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.

Google this for Outer Tub bearing rebuild;""
FAV6800A/FAV9800A Outer Tub bearing replacement""

Aug 20, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag Neptune TL ( purchased in 2005) is grinding during the wash cycle only. Spin cycle is quiet. Once the entire wash/rinse spin completed I opened the washer to retrieve the load and found a piece...


I'm an owner of three FAV6800A machines and I'll respond to help because you want to roll up your sleeves and try to save your $1K machine.

1st No direct links Google this Neptune TL Washer FAV6800AWW

In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with.

Post in that forum your machine Model which I assume is an FAV6800A (LED Console) or FAV9800A (LCD Console)

Include the first two digits of you machines model number. That is the series of your machine.

Give a description of the issue as you did here. I hope the grinding is during wash/agitate if so it may be something as simple as tumbler removal to clear out debris. If the grinding is in Spin Cycle it could be a bit more work like Outer Tub bearing failure.

The Forum in my opinion is geared more toward the DIY owner as I am and as you sound. The forum is free like this and my support is free..........Good Luck D*ick

Mar 26, 2011 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

I have a Maytag Neptune TL (FAV6800AWQ , Serial # 10178127EC) that starts and stops after the wash cycle begins. It fills up fine but starts and stops/pauses and the time doesn’t lapse. On a normal load...

You have a Series 10 machine 1st two digits of your s/n.

Seems like you have the Service Manual or troubleshooting guide.....can't get that from Servicematters any more I feel you have some drive system binding.

I helped a owner on another forum similar problem. Google this "Neptune TL Spinning Issue Will Not Proceed". Did a lot of up front testing in the end he ended up replaceing the Outer Tub Bearings, the Clutch Pulley.

Start by opening the washer lid and see if you can rotate the wash basket with one finger in the CCW Spin direction. There should be only slight resistance to rotate the wash basket CCW. During the 1st water fill of the wash basket the Control Board will spin the wash Basket slow rpm you can enter Service Mode and observe the rpm on the LED console.

Next start a Quick Spin test and note the highest RPM range the machine will spin up to. Looking for Outer Tub Bearing resistance.

I would suggest another DIY forum to work thru this issue if you are going to DIY. This forum is hit and miss we posting pics and e-mail notification for support......Rich

Oct 13, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag Neptune TL starts, fills with water a few sec then clicks loudly a few times and then stops, a few sec later it repeats this, then stops for good. Tried unplugging and restarting, but same thing...

Any error codes?
Do you want to troubleshoot? If so here is the Service Manual.
FAV6800A/FAV9800A Service Manual for reference. Sears Parts Direct for reference.

I would start by removing the front cover of the machine follow all safety warnings in the Service Manual.

Follow the first few steps in my Clutch Fix post to remove the front cover.

Then let me know if during the water fill cycle the machine rotates the wash basket CCW in a slow spin during the water fill cycle before the machine stops and we will go from there. Give me all the detail you see with the front cover off I need to know if the wash basket is rotating CCW during the washer fill cycle.

You can lift the washer top up a slight amount to observe the slow CCW spin of the wash basket. I’m checking that the outer tub bearings are not seized……Rich
To pump out the excess tub water with this process;

Enter Service Mode by simultaneously pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

Pressing the Delicates key will lock the lid. Now press the Presoak key the drain pump will turn on. Stop with off button or hit the Presoak key.

This process is documented in the Service Manual. I would go to page 16 of the SM lower right hand part of page, Board Output Test and turn on the drain pump in service mode to pump out the tub.

Jun 26, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

My Maytag will not run a complete cycle. Is there


What is your machine model number? Is it a FAV6800A or FAV9800A TL?

If it’s a FAV6800A or FAV9800A TL do you error out in the Spin cycle of the wash cycle with an unbalance error code such as dC or uC? Is the wsh tub banging around during Spin Cycle of the Wash Cycle?

If so see this post Clutch Fix. I have a step by step maintenance/repair process for Clutch Pulley assembly issues related to the above error codes.

Post back if you have questions or concerns………Rich

May 03, 2010 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Maytag neptune tl makes grinding sound and stops at 33 minutes in normal mode and at 24 minutes in quick wash mode

Hello djlampl,

With the lowest spin cycle setting I enter spin cycle in Quick Wash around the 21 minute mark. But first question is do you hear the grinding noise with the tumblers rotating during the wash/agitate cycle?

If you start a spin only cycle do you hear the grinding noise?

Does the washer error code out with an error code to the display? Codes such as dC, uC, Lr?, I assume the machine type is a FAV6800AW is that correct?

Any additional info will help in troubleshooting…..Rich

Assuming the machine type is a FAV6800A/FAV9800A here are some handy links;

The Service Manual for reference. Sears Parts Direct for reference.

Nov 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

Im having trouble with my maytag neptune tl washer it wont finish the spin cycle

Please see the following Whirlpool / Maytag service manual for Neptune washers.$FILE/Maytag_Neptune_Washer.pdf

On page 3-1 the manual explains that if the washer shuts off during the spin cycle, the problem points to a weak spring in the door lock mechanism.

"Shuts OFF In The Middle Of The Spin Cycle:
During the spin cycle, the machine control
monitors the door lock mechanism to ensure
the door is locked. This is done through the
door lock enable switch. During "lock mode,"
the shaft of the door lock mechanism is
pressed forward by the door lock wax motor,
and the shaft presses in the button of the door
lock enable switch. If the machine control
board sees the switch OPEN during the spin
cycle, the machine control board will automatically
shut the washer OFF. This is caused
by a weak spring in the door lock wax motor.
Replace the complete door lock mechanism.

Oct 25, 2009 | Washing Machines

1 Answer

Maytag neptune TL

The machine needs to cut you a break;

“”i have a maytag neptune TL and there are several things wrong with it...1. I can't wash small loads it will stop at the spin cycle and flash dc””

This issue is a clutch issue see this post to DIY the repair.

“”it will wash fine on regular loads until it comes to spin cycle again and it will stop and flash nf””

This one is a little confusing the “nf” error is a No water fill error code. Check these two post for support regarding water inlet restriction or valve not opening properly.

nf post nf post 2

“”my fabric softener dispenser will not let the softener out neither will the bleach dispenser””

See this fabric softer post for support. The fabric softener dispenser may be clogged or the water dispenser valves feeding both dispensers may not be operating properly. The Service Manual on page 16 “Board Output Test” will give you support to turn on the Fabric Softener Valve and Bleach valve. See if you hear the valves operate in Service Mode”

My method may seem a little confusion for viewing water flow to the dispensers. This issue could be associated to the nf error you are receiving, restricted water flow (inlet screen clog) or cold water valve not working properly.

Post back for any questions or possible support I can offer. I’m an owner like you not a repair person but I’m very comfortable working on this machine. Rich

Jun 17, 2009 | Maytag Neptune FAV6800AW Top Load Washer

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