Question about KitchenAid 400 Watts KN15E1X Accolade 400 Stand Mixer

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Why is Mixer jumping/jerking when in use?

I was just using the Accolade 400 mixer to stir liquids, using the paddle beater, and was only on stir and speed 2 and the whole mixer would jump/**** during mixing -- like the motor section would want to pitch up. I had it locked down, so the whole mixer was moving. Not sure if I need additional care/cleaning of the mixer or something else is wrong. I've checked the owner's manual and don't see anything about oil or other maintenance. It's about 3-4 years old. Can you help?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: Kitchen Aid Classic Mixer

I have this problem too -it is rather common if you search the web. There was a suggestion posted on this site about what to do. See http://www.fixya.com/support/t125253-mixer_leaking_oil I have also read about other people taking it to a Kitchen Aid repair place where they repacked the grease for about $45. I took mine apart and there is gobs of grease around the gears. Right now I am still trying to figure out what to do. I am going to have my father look at it to see what he thinks since he is good with motors. The Kitchen Aid web site says that the grease is FDA approved, so at least it's not going to kill you if a little gets in your food. Their suggestion is to take it out and run it for about 5 minutes at least once a week. They say it leaks if it is not used often enough. That logic doesn't make much sense to me, but you could try it. Mine seems to leak more when I run it because the grease heats up and liquifies more. I hope that helps. I'll let you know what happens with mine, once it's fixed. Lisa

Posted on Jan 19, 2007

jc2it
  • 58 Answers

SOURCE: beater doesn't turn

I think this link will help you understand what is needed to fix your mixer.

You will need to purchase a gear. Here is link MarBeck should have it.

You may need to replace some grease. Make sure to use a non-toxic food grade grease.

Posted on Feb 02, 2008

  • 12 Answers

SOURCE: KitchenAid Mixer Squeaking

I would first get some canned air. Spray out the area around the Shaft. This is to make sure no harden food is up there. After that is clean spray some cooking spray "PAM"in the Shaft area. This should help. Good Luck

Posted on Feb 11, 2008

SOURCE: kitchen aid tilthead mixer will not lock down

The solution for both of these is a large screw that sits at the base of the head where the head and the base meet - you'll see it when you tilt the head up. This screw should not be all the way in. You can adjust how low the head goes- in the case of your blades hitting the bowl you'll want to let the screw out a bit; in the case of the locking, you'll want to screw it in a bit more.

Posted on Mar 17, 2008

  • 2 Answers

SOURCE: Beater does not turn

It sounds like the nylon gear is stripped out. It is a rather easy to replace and also inexpensive. A gentlemen posted a step by step site to replace the gear. The link is http://www.neilcrockett.com/mixer.htm
Good Luck

Posted on Dec 07, 2008

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