Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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Dyson dc 25 wand won't come out

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 389 Answers

SOURCE: HOW DO I RELEASE THE WAND ON THE DYSON DC 17?

It's sometimes hard to remember which of these models is which! You should have the machine in the upright position, then I think all you have to do is grasp the top of the wand and just pull it upwards. I hope this helps.

Posted on Feb 17, 2009

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  • 389 Answers

SOURCE: Reset Button on my Dyson DC 25 Animal

What do you want to reset? Do you mean the motor has stopped working? There is no "reset button". The motor has an automatic cut-out, which will operate if the motor gets too hot and will reset itself when it cools. If the motor will not work when it's cool, then you have an electrical problem which will probably need professional attention.

Posted on Apr 09, 2009

  • 83 Answers

SOURCE: Dyson DC-07 Hose Wand Spring Came Out. How to put back in?

You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.

Posted on Jul 30, 2009

ThinkVacuums
  • 144 Answers

SOURCE: I have a Dc-25 Dyson ball,The beater bar does not

check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.

Posted on Oct 23, 2009

Testimonial: "it was somethimg simple, the wheels were'nt releasing. thank you. Bruce"

Dysonteam
  • 167 Answers

SOURCE: the brush bar wont spin on my dyson dc 25... i

Hi its Darran at Dyson.

Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.

When you release the machine into the vacuuming position, the brush bar should start to turn again.

If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
Dyson Customer Service


Posted on Apr 22, 2010

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1 Answer

DYSON DC 25 SHUTS DOWN UNEXPECTEDLY?


clean all access ports up the handle. plugged somewhere.

Aug 04, 2014 | Dyson DC25 Vacuum

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The telescoping wand on my Dyson DC 25 will not retract back into the hose.


Hi Nina, it's Jack at Dyson.

Difficulty collapsing the wand can mean that the plastic handgrip section hasn't been correctly placed on the machine. When you replace the wand on the machine, make sure the handgrip section clips onto the main body and is down as far as it will go.

It's also a good idea to make sure that the hose isn't twisted, as a twisted hose can create resistance as you try to collapse the wand. Remove the wand again and allow the hose to untwist itself fully before attempting to replace the wand on the machine.

I'm confident these steps should resolve the issue, but if you would like some further guidance after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Mar 20, 2014 | Dyson DC-25 Lifetime Washable & Reusable...

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Wand stuck in handle dc 25 dyson vacuum


Hi Connie, it's Jack at Dyson.

If you're having difficulty removing the wand from the machine, this may be because the hose was twisted when the wand was last replaced on the machine after use. This is simple to resolve following the steps shown in the video attached.

I'm confident this will help, but if you'd like any further advice you're welcome to contact our experts directly. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US) or 1-877-397-6622 (CA).


Feb 23, 2014 | Dyson Dc 25 Animal Upright Bagless Vacuum...

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Cannot release hose from handle DC 25


Try to raise the wand first. Then the hose will follow it as you pull it up.

Jan 28, 2014 | Dyson Dc 25 Animal

1 Answer

Dyson wand won't retract


Hi there,

I'm sorry to hear you're having difficulties with your Dyson's wand. Without knowing which model of Dyson you own, I'm unable to provide specific instructions. However, if you visit http://www.dyson.com and click 'Support', you should be able to identify your machine from the list. Our online Support guides should assist you in resolving this issue.

Alternatively, if you'd prefer to speak to one of our advisors, please give our Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

I hope this helps.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 18, 2012 | Vacuums

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Dc 28 spring for wand fell out


Hi there,

I'm sorry to hear you've had an issue with your DC28 wand. I'd encourage you to get in touch with us directly so we can help resolve this for you - please call us free on 1-866-693-9766, or email us at askdysonUS@dyson.com

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/

Jan 18, 2012 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

How to use Dyson DC 25


Hi there,

Information on how to use the wand can be found in the user guide supplied with your machine - in case you don't have this hand, you can download a copy here:

http://support.dyson.co.uk/medialibrary/Files/Dyson/Support/downloads/UK/floorcare/Manuals/dc25_uk_manual_alf_120710%20pdf.ashx

You may also find the video below helpful.If you need any further advice on using or maintaining your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US) so we can help.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com/



Jan 15, 2012 | Dyson DC25 All Floors Bagless Upright...

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