Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum
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Posted on Jan 02, 2017
It's sometimes hard to remember which of these models is which! You should have the machine in the upright position, then I think all you have to do is grasp the top of the wand and just pull it upwards. I hope this helps.
Posted on Feb 17, 2009
What do you want to reset? Do you mean the motor has stopped working? There is no "reset button". The motor has an automatic cut-out, which will operate if the motor gets too hot and will reset itself when it cools. If the motor will not work when it's cool, then you have an electrical problem which will probably need professional attention.
Posted on Apr 09, 2009
You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.
Posted on Jul 30, 2009
check to see if the belt is broken or loose and have a technician look at the clutch to see if its burnt out.
Posted on Oct 23, 2009
Testimonial: "it was somethimg simple, the wheels were'nt releasing. thank you. Bruce"
Hi its Darran at Dyson.
Simply switch the machine off and stand it upright. Press the brush bar on/off switch once and then turn the machine back on.
When you release the machine into the vacuuming position, the brush bar should start to turn again.
If you still having problems, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).
Dyson Customer Service
Posted on Apr 22, 2010
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