I got a westell modle 6100 for my vista computer didnt really want to use it for my computer though i just wanteed it for xbox live so i did all the ppoe junk and all that and now there is another obsatcle i cannot get by the stupid mtu settings!!!!!! i have tried to look for answers on websited but non help so im posting this to see if sombosy helps i got to change the mtu on my westell router but i dont know how
i went through ur problem and solution according to me is when u will open the routers page by 192.168.1.1 and there u will a tab under general settings and there would be an option for MTU ...
change that to mannual and change it to 1365 .....
well that is the only possible step
>>>>>> Do remember there is no special setting for MTU .... its just a tab there .....
IF u dont find that then u can send me the options that u see there ....
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I can't really tell by the picture of the modem of what version you have an f series or g, but I can tell you this for personal experience that the westell 6100 F series is junk. I went with westell 6100 G and my works pefectly. Verizon admitts at www.dslreports.com they have trouble with the 6100 F modem. What verizon said the new firmware was to blame on the 6100 F.
I would like to add that my friend had the exact some problem, he got he G series, and it cure his.
If were talking a common router you will have to have a broadband connection going to the box from a local provider and a good signal along with a ethernet cable that you will need to plug into the back of the router and connect to the XBOX 360 ( Note: XBOX ) does not have access to XBOX360 Live . Microsoft offers alot of Tech support on www.xbox.com
we had the same issue. Here is how we fixed it. I had the xbox 360 plugged directly into the westell 6100 modem via ethernet cable. the mtu test failed everytime. I was extremely frustrated and called microsoft and verizon (dsl) about 10 times each and they kept giving me the wrong solution. (get a new modem, get a new server, pay us money and we'll figure it out etc...) Here is what a man at microsoft told me to do and finally it worked. Power cycle your equipment (unplug modem and xbox 360 for 30 sec.) then, plug in modem first and wait until all lights are back on. Then plug in xbox and run test. In my case mtu failed again. I was then instructed to go to my dashboard and restore xbox to factory default which I did and rerun the test. This time everything FINALLY passed. We were in business. I then decided to try connecting through my airport extreme router. I power cycled again starting with the airport then the modem then the xbox and ran the test and unbelievable as it sounds it all passed and my son is now sitting happily on the couch playing a game online with his xbox 360. This took away days of my life to get this simple thing done. I was given codes to change and change back on the computer, phone calls to everyone and the solution was so simple when you finally reach a knowledgeable person. Hope this will help save someone else the time I spent!