Question about Xerox WorkCentre C2424DN All-In-One Laser Printer
Can anyone help me with this? Initially the machine worked fine without the covers. Following sutdown and cover replacement I get this ridiculous error. "37,030.48" for which, as usual, xerox says shut down and call a service.
error code # 37,030.48 means X-axis motor disconnect. The X-axis motor (second phase) is not drawing the expected power from the power supply. you can do the following to determin if the X-axis motor is bad.
1. Run the X-axis Drive test and if it passes
replace the electronics module, if not see #2.
2. Check the X-axis motor wiring for damage
or replace X-axis motor.
3. Call Xerox to have them come out and run the test and determin if it is the electronics module or the X-axis motor, but is one or the other.
Posted on Jan 10, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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