Question about HP Scanjet 8350 Flatbed Scanner
Thank you for writing a complete question that we are able to understand. It's nice to see a well worded question on here for a change.
To answer your question, this sounds like either a driver or firmware problem with the scanner. You can download the latest driver for your scanner from the HP support site here (click here) and download the available firmware upgrade for your scanner as well from the same location.
I would check to make sure that you have the latest driver first, and install that first if you do not. Then I would install the firmware upgrade immediately after, since it seems to fix the error that you are experiencing:
"Scanner hangs and does not respond when scanning many pages from the flatbed."
Good luck and thanks again for the well worded question!
Posted on Feb 14, 2012
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Posted on Jan 02, 2017
Scanning is possible in 'Text' mode and 'Picture' Mode. In text mode, which is simple 'Black & White", this can happen, particulalrly if the text is in color. Either you increase the contrast settings or scan the document in Grey/color and convert it to B&W using the software. By this you need not check if there is output!. ( I am assuming that otherwise the scanner is performing okay). File size in B&W is very small as compared to Grey/color.
Posted on Apr 06, 2008
You can get a service manual at this website address (HP website):
Posted on Mar 06, 2009
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