Question about Webroot AntiVirus with AntiSpyware & Firewall: Windows
After signing onto my on-line banking it asks a challenge question and if this a personal computer. I answer the question and indicate that this is a personal computer (vs Public computer). My problem is that every time I log-in - I am asked a challenge question again. I didn't have this problem before I installed Webroot. I had MacAfee before. I have worked several days with my on-line banking folks to no avail. Can you help?
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Posted on Jan 02, 2017
SOURCE: Webroot antivirus won't run.
I'd uninstall and go with something like Avira Antivirus
I haven't had ANY issues running this program. All I deal with is the occasional pop up when new definitions are installed. For what it can do, I think it's the best out there for it's price range...free.
If you wish to stick with Webroot...it sounds like it's conflicting with other program/s. Make sure your program is compatible with your OS. It wouldn't surprise me in the least if it were Vista.
Posted on Jul 09, 2009
click on start, then go to control pannel...you should see windows firewall options just double click it,,the open it make sure click on the option button "on (recomended)" this will turn your firewall on permanently
Posted on Jun 06, 2010
Testimonial: "Good Idea, but I still get the popup saying my firewall is off,evn though The control panel does indicate that it on."
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The Windows Installer Service is required to install Spy Sweeper/Webroot AntiVirus 5.8 or Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essential
6.1. However, by Microsoft's design, the Windows Installer in not
available in Safe Mode. On rare occasions Safe Mode installation is
still desirable, so Webroot has engineered a method to make this
possible. This method uses a file called "SafeCore.exe".
the installation is performed using "Safe Mode with Networking" and an
active internet connection is available, the Version Guard feature of
our installer will automatically download and run SafeCore.exe. No
action on the part of the user is required. Otherwise SafeCore.exe will
need to manually be placed in the same folder as the standard Webroot
if the installer file is already on the Windows desktop, copy
SafeCore.exe to the desktop as well, and then run the Webroot
AntiVirus/Spy Sweeper/Webroot Internet Security Essentials 5.8/6.0
installer to begin the installation process).
obtain a copy of SafeCore.exe, please first check what version of the
Webroot software you are trying to install. Right click on the installer
and choose Properties, and then click on the Version tab. A File version will be listed.
If the file version is different than the two listed above, please contact Webroot Technical Support for an alternative option.
the computer you are trying to install on does not have a network
connection, it may be required to transfer this file from one machine to
another using removable media such as a USB drive or CD-ROM.
If installing Spy Sweeper/Webroot AntiVirus/Webroot Internet Security Essentials 6.0, the Backup Component may not install completely in Safe Mode since it contains components that require the Windows Installer Service to install completely. You will need to re-run the installation in normal mode to activate the Backup component.
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