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Dyson dv04 won't stay upright

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Hi there,

I'm sorry to hear you're having difficulties with your DC04. From what you've described, it sounds as if the valve carriage needs to be realigned. This is easy to do - please follow the steps shown in the video below.

If you'd like any further assistance or advice, please get in touch with us directly by calling free on 0800 298 0298. Our Helpline is available from 7am until 10pm, 7 days a week.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com



Posted on Feb 14, 2012

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TEVA Guru
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SOURCE: my dyson wont stay on

you have a defective switch, they are fairly easy to replace but i would call and sheck you probably still have it under warranty and can get it done for free

Hope this helps

Posted on Sep 15, 2009

askdyson
  • 2572 Answers

Official advice and support for Dyson technology

    Verified Fixya Pro

    SOURCE: My Dyson DC17 Animal won't run in the upright

    Hi there,

    Sorry to hear you're having difficulties with your DC17. The problem you're experiencing sounds unusual - please get in touch with us directly so one of our experts can run through some troubleshooting with you over the phone. You can call us free on 1866MYDYSON, or email your details to askdysonUS@dyson.com. We'll look forward to hearing from you.

    Kind regards,

    Jack
    Dyson Customer Service

    Posted on Jul 28, 2011

    askdyson
    • 2572 Answers

    Official advice and support for Dyson technology

      Verified Fixya Pro

      SOURCE: dyson dc17 won't hose won't

      Hi there,

      Sorry to hear you're having difficulties with your DC17. If the suction through the hose doesn't seem to be as strong as usual, you may find you have a blockage somewhere in the wand or hose. These are really easy to check for and remove - please follow the steps shown in our online support guide:

      http://www.dyson.com/support/help.asp?article=969&product=DC17-ANIMAL

      Hopefully this should resolve your issue. However, if you've been through the steps shown in the guide and are still concerned, please get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you. You can call us free on 1866MYDYSON, or email askdysonUS@dyson.com.

      Kind regards,

      Jack
      Dyson Customer Service

      Posted on Aug 02, 2011

      askdyson
      • 2572 Answers

      Official advice and support for Dyson technology

        Verified Fixya Pro

        SOURCE: my dyson won't snap back

        Hi there,

        Sorry to hear you're having difficulties with your DC24. Due to the nature of your problem, it's probably best if you get in touch with us directly. One of our experts will be happy to run through some troubleshooting checks over the phone with you, and provide further assistance. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

        Kind regards,

        Jack
        Dyson Customer Service

        Posted on Aug 05, 2011

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