Question about Leisure HOMEPRIDE Electric Fireplace Heater w/ Remote

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My electralog fireplace {model 6904890100} works on low an will run on hi for a min or two an then shuts off an will not come back on? can you help me???

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Posted on Jan 02, 2017

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SOURCE: I purchased an Electralog Electric

Hi Ron,

I found a manual for Electralog Fireplaces here. It seems to be rather generic, but hopefully answers your questions about the appliance.

As far as your remote control device goes (and possibly a model specific manual) , the manufacturer's info in the manual provides this for contact:

Dimplex North America Ltd.
1367 Industrial Road
Cambridge, ON N1R 7G8
Canada Customer service:
1-800-668-6663
Monday - Friday
8:00 a.m. - 4:30 p.m. EST
Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

I hope this helps & good luck!

Posted on Nov 15, 2010

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My vented gas firs place keep gping into flame lift off. Hos do i fix this flame lift off. My gas log pro says i have to take the box out.??


I would suggest looking under the bottom louver of your fireplace as you have a b-vent or direct vent gas fireplace. From the looks of it alone it appears as its an early model Heat-N-Glo fireplace. If you flip down the bottom panel, where the two gold strips are at, underneath the gas valve you will find a sticker or a plate that has the model, manufacturer, and serial number. I work for a manufacturer that has been in the fireplace business for over 30 years and I'm betting $10 to a donut that is a Heat-N-Glo fireplace. Once you get the model, manufactuer, serial number, and date code sometimes you can search at www.heatnglo.com for AUTHORIZED dealers who can service your fireplace properly instead of a chimney sweep who may or may not be qualified to "trouble shoot" what is going on with the fireplace. It looks like an 8000GDV to me.
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More than likely, the interior of the unit needs to be cleaned. When it's in operation, it sucks dust and link into the fan and heater elements. When it's not, spiders love to go into and build nests. If badly clogged, it can cause the heating element to over heat and shut off. Carefully, removing the back panel of the stove will give you access to just about everything. As far as the flame is concerned, the bulbs may need replacing. Although, it's unusual for all of them to go bad at one time. You or your nephew can replace them after the unit is cleaned. A vacuum that has a hose, brush attachment and crevice tool, will work well in the cleaning of the interior. Be sure to turn the Master ON/Off Switch to OFF & Unplug the unit, before attempting and maintenance on it.

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It's probably the Temperature Cut Off Switch. It turns the heater off if it's overheating. To reset the switch turn the Main On/Off Switch to OFF . Wait 5 minutes and turn it back ON.

If you need to continuously reset the heater, unplug the unit and call Dimplex North
America Limited at 1-800-668-6663.

Hope this helped to solve your problem.

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2 Answers

I turn my fireplace on and it works fine until I turn on the heating system it stays on for 5 minutes and then shuts off after a while it comes back on and then turns off again. Who can I call for HELP it...


Hi,
try to find the thermostat in the fireplace, it's obviously got one that's turning it off when the room temp rises.
Thanks
Adam
please leave me some feedback

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I have a cs1205 electralog heater. after 5 minutes we hear a pop and the heater stops working. we shut it off and will hear a pop then turn it back on. it will work again for about 5 minutes. what is wrong...


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