Question about Philips 42PF5521D 42 in. HD-Ready Plasma Television

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HDCP software/firmware Hi, new to this forum i recently came across this problem 18mths after buying my philips tv, i tried to get sky hd installed but was confronted with a banner across the tv screen saying HDCP not supported please remove your hdmi source. After talkig to philips they told me that the tv needs a new update /firmware/software, to allow the tv to do an electronic handshake between the sky box and the tv, i was told by philips that this coild be done via usb, as my tv does not support usb on this model, and my warranty has now elapsed philips helpline closed the door emmediatly as they new this was going to cost? i have now since found out that the tv has to go to a repair centre (its not broke) to have this upgrade installed via the back being took off "not happy" my question is...... when this tv comes back i hope it will do the handshake but what happens in the future if i need a upgrade again ,will i forever be having to send this tv away at a cost each time, or is there any other way of upgrading it, i have read if you leave it on standby overnight it will upgrade? dont know if this is true can anyone advice for future reference thanks

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  • 192 Answers

SOURCE: HDMI input damaged?

This is a very common problem with the HDMI input. The cables seem to be very heavy and pull down on the input on the set, which doesn't have anything holding it down except the solder on the pins. I would not consider blaming any customer of negligence for this repair. When I do a service call for this problem, the charge of the repair is covered by the manufacture or the extended service company. If the service center are the people that told you that they would be charging you, then, contact the warranty company and get another servicer in your area to do the job. You should not be charged for this repair no matter how many times you changed the cable.

Posted on Apr 29, 2007

oicur12
  • 31 Answers

SOURCE: firmware update

This TV has the ability to upgrade firmware from any standard USB thumb-drive. Here is a link to the Philp's site that has the instructions as well as the link to download the newest firmware:

http://www.usasupport.philips.com/consumer/productDocuments.html?ProductCode=42PFP5332D/37&subCat=PLASMA_LARGE_32_42_SU_US_CONSUMER

Posted on Jan 21, 2008

sjr6646
  • 2 Answers

SOURCE: No Picture just 4 red blinking lights

Look For TWO 10 Volt 33000 mfd. Caps That Appear To Be Swollen,They Are Next To Each Other At The Bottom Of The Power Supply Board, Change Them To 16 Volt Versions.

Posted on Mar 01, 2009

  • 90 Answers

SOURCE: Philips 42PFL5332D/37B no picture no sound but blue led light on

power supply board is going bad

Posted on Mar 03, 2009

marketex
  • 371 Answers

SOURCE: Philips Tv won't power on.......

Try plugging in the USB drive and HOPE that the P.O.S.T. during that 2 second period grabs the upgrade, but I must tell you that this is a hail-mary pass.

After that, it's DOAville!!

Posted on Mar 29, 2009

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1 Answer

LG 37LC2D-EC


It sounds like the TV is having sync issues with your Sky+HD box. HDCP is the "High-bandwidth Digital Content Protection" that is used between components. It requires a sync between the devices to ensure that you are not trying to "steal" the video content you are watching. This intermittent message and blacking of the screen is good evidence that this is your problem.

Even though the HDMI cable worked fine on another set, I'd try a new one anyway. Some TVs and components are more sensitive than others, and a weakened cable may not show a problem on one set, yet show it on another.

Barring the new cable not working, check LG's website for a possible firmware update for your TV, and also try using a different video source, like BluRay and see you have the same problems.

Beyond that, it may just be an issue with the TV itself starting to die.

Sep 15, 2012 | LG 37LC2D Television

1 Answer

Upgraded Sky+ to Sky +HD, but I now have a messages saying this display does not support HDCP?


Yes your tv is hdcp compliant.
This may not help but often when this message comes up it is the hdmi cable you are using. I do not know whether or not you are using an hdmi to dvi cable or an adaptor or and hdmi to hdmi connection. The cables available for purchase at beachaudio.com are not expensive but they usually work when you need to try another hdmi cable because of this particular message.

Mar 03, 2011 | Samsung LE40R73BD 40 in. HD-Ready LCD...

1 Answer

Through Sky+ HD when selecting the HDMI connection I get the following statement through Sky "This diplay does not support HDCP....." Any help please Rob


hi,

try to connect the set top box in any other HDMI input of ur tv. reason is bellow read it carefully.

p { margin-bottom: 0.21cm; } HDCP stands for High-Bandwidth Digital Content Protection and was developed by ----------. It's nothing more than a security feature requiring compatibility between the sender and receiver, like HD cable set-top box and the TV. By compatibility, mean HDCP technology built into both devices.
Think of HDCP as a security license key like you would input when installing a computer program. Only this security key is invisible to you and me but not your TV.
It works by encrypting a digital signal with a key that requires authentication from the transmitting and receiving product. If authentication fails then the signal fails, which means no picture on the TV screen.

Buy a HDTV that has HDCP capabilities. Most will have this in at least one HDMI input but be sure to verify this before buying the TV.

Notice that "in at least one port." Not every HDMI port on the TV will be HDCP compliant so be sure to read your TV user manual if you plan on connecting a HDMI cable to your TV.



ok

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2 Answers

Sky remote codes for television model 42PF9631D/10


Hi

The correct code (or whether there is a code at all) depends on which version of the Sky remote you are using. The version number of the remote can be found on a sticker inside the battery compartment. If you have "RC1600/00" "Rev 4" or "Rev 6" on the sticker, then it's unlikely that it will work with your TV, but please read on as this isn't always true.

If you have a "Rev 8" remote then it's more likely to work with your TV, however, according to Sky, you will need to buy the new "Rev 9" Sky remote:

http://www.thedigiboxshop.com/sky-hd-remotes-sky-hd-remote.html

If buying one, be sure to check the button for the "Rev 9" version ( £0.85).

The actual code for your TV model is: 0718

I suggest you try the above code regardless of which version of Sky remote you have as Sky's information is not always accurate. You can also try these generic codes for Philips TVs:

0584, 0266, 0065, 0749, 1679, 0199, 0679

Again, try these with whichever version of the Sky remote you are using. There is a good chance that one of them will operate the volume and power functions on your TV. If none of the above codes work, then you will probably need to buy a Rev 9 remote.

Hope this helps. Please post back if you need further assistance.

Regards,
BElectric



Dec 29, 2010 | Televison & Video

2 Answers

My philips hd tv does not have a picture . only


Do the channel controls work? If not, then try going into the TV's menu and find the factory default reset function. If that solves the issue, you may have to do that every time you turn your TV on.
Just as with almost every other issue, I suggest you get in touch with the manufacturer for proper assistance.

Jun 03, 2010 | Philips 32PFL7332D 32 in. LCD HDTV

2 Answers

I have just had a skyhd box fitted and every time i switch my technika tv off and then switch it back on i am getting a blank purple screen .it is as if the tv is not reconising the hdmi input cable .the...


I have the same problem, i just bought a new Samsung 37" and am getting the "Purple Screen" on occasion when i switch from Blu-Ray back to Sky HD. I didnt have this issue with my older Samsung. Upon looking into this i have discovered that it is to do with the HDMI Handshake between the TV and Sky Box. One solution i have read is to buy a HDMI splitter that is HDCP compliant (ALL SHOULD BE IN THIS COUNTRY) what happens then is that Sky does the handshake with the splitter and all is ok. I cant confirm that this works as i have not had chance to try it, but it all adds up and makes sense. Hope this helps

Dec 01, 2009 | Televison & Video

1 Answer

Unable to use Sky HD Due to an HDCP


Try calling samsung they might have a firmware update they can send you

Dec 06, 2008 | Samsung LE32R73BD 32 in. HD-Ready LCD...

1 Answer

Sony kdl40v200


I work for sky as an Engineer (not a subby)

HDCP is the encryption sent down when a program is transmitted. Over the years I have had several jobs where this is the case.
What you can do to fix the problem is Download update for your sony bravia telly this will fix the problem. There is another solution, if you get another engineer out ask him to put a different manufacturers box in..... Sky HD is made by Thomson, samsung, pace, Amstrad,
both solutions have worked for me when coming across theses faults whilest installing sky... The first one is going to be your best option... for example at the minute all I am getting when i go to pick my HD stock up is Amstrad. No other manufacturers so you may find it hard for the engineer to source you a different make.

If neither work. Force a download to your HD box (they have been updating the software recently so this may also work for you.)

Take the power out the back of the HD box. hold down the Standby button then reinsert the power. hold Standby button in until all light are lit on the front of the box... Then wait 10 minutes (better off making yourself a cuppa) give that one a try.

Hope ive been of some help to you

Little Dish Fitter

Sep 17, 2008 | Sony BRAVIA KDL-40V2000 40 in. LCD...

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