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Dell dvd bad CD OK

GWA41648 drive on Precision 380 running Windows XP SP3 thanks This is on a Dell PRecision 580 desktop, the DVD RW drives are model GWA41648 and I have several of these computers, recently purchased used, all with the same problem. The drive does not recognize the existence of DVD discs, there's no error message, it just doesn't do anything. In Windows Explorer the drive appears but there's no indication there's a disc in it. With CDs, however, it operates normally. I have more than one PC, thought drive was defective at first and tried swapping it, then the cable, then realized all of them have the same problem. Running Windows XP SP3. I checked Dell site for updated drivers, but for this model they say there's just an optional update that relates to the rescue disc, seems irrelevant to my problem. Any suggestions?. Thanks for any ideas, I'm going crazy!

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  • Cliff Roth Feb 13, 2012

    This answer is an insult to my attention. Of course they are DVD drives! Additionally, keep in mind the problem spans multiple computers.

  • Cliff Roth Feb 13, 2012

    Yes, the drive is being detected -- read the question! How could it play CDs if it wasn't being detected? the problem is it works for CDs only, not DVDs.

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  • 52 Answers

Please check what type of dive it is cdrw/dvdr or only COD -rom...if only cd rom it will not read DVD's...go to run ...then type msinfo32 then components finally under check the type of CD/DVD drive installed...if everything is ok...reinstall the chipset drivers....thanks...also if u can check in BIOS if the drive is getting detected.

Posted on Feb 13, 2012

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Posted on Jan 02, 2017

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SOURCE: Dell Precision 380

So the 80GB drive is an IDE drive, right?

Different manufacturer's have different BIOS' so I can't say with certainty what you'll see in yours, but on my ASUS motherboards I have a one of three settings:

PATA
SATA
PATA+SATA

When I run both IDE and SATA drives I need to use the third setting. I sounds like you're shutting off the PATA when you enable the SATA so there's no drive from which to boot.

If I misunderstand your problem please let me know.

Posted on Dec 22, 2007

RescueTechLA
  • 2653 Answers

SOURCE: Boot a Sony DVD RW DRU-840A drive in DELL precision 530

Have you tried changing the boot order.

If you're trying to use it as a boot device you need to tell the system to boot the cd /dvd drive FIRST and of course you need to have a bootable cd / dvd in the drive.

Let me know if you're already tried this.


Posted on Mar 04, 2009

dww0642
  • 79 Answers

SOURCE: Heatsink for Dell Precision T5400

Actually what you need is a Heatsink & Fan for a Intel "Xeon" Processor. I believe some of these came with dual core and quad core CPU's. So make sure as to EXACTLY what type processor you have and look for a heatsink for that.

Or, you can call Dell directly and purchase it from them. Dell sometimes uses Fan tunnels in there machines, instead of directly mounting the fan on the CPU.

I hope this info helps, please rate my solution. Have a great day!

Posted on May 19, 2009

  • 8 Answers

SOURCE: Dell Precision 380 won't boot

I had a similar situation with a work computer; the power supply always tested good. A wiser and more experienced computer guru ordered a new power supply. He gave it to me told me to install it, I did and was laughing the whole time. Well it in fact was the power supply. Reason, power supplies are funny like that, they may test good under ideal conditions which is a minimum load put on the unit (enough to boot your system). They are not tested with the stresses of maintaining all your fans, hard drives, mother board, video card, monitor, CD drives, mouse, and keyboard. Its when those loads are applied is when the unit either surges or it is faulty and cannot maintain. First try finding some way to test that suspected bad circuit. If that's not it I would try replacing the power supply, that MAY NOT be your problem but it is certainly CHEAPER than replacing your processor and/or mother board. You could also have a hard drive problem; most drives have self testing features that are partitioned separate from the rest of drive. You can also try plugging your drive into a good computer and see if it boots.

I'll warn you though issues such as yours can take you down a costly road trying to trouble shoot. The components you are thinking of replacing pretty much will give you a brand new computer.

Hope this helps

Posted on Aug 01, 2009

  • 10406 Answers

SOURCE: Take a 2-CPU Precision 670 down to 1-CPU

You probably removed the "primary" CPU,
and the computer cannot operate only with the "secondary" CPU installed.

Move the CPU from the "secondary" slot to the "primary" slot.

Posted on Jan 13, 2010

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