Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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My Kenmore side by side Model #10654393300

My refrigerator is set on the lowest level #1 and still freezes everything, especially on the door. We removed the front grill and cleaned it. Also, my water spout quit working as well. What should we do next?

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Repl thermostat and set freezer air control to the middle

Posted on Oct 31, 2008

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Hi , my jenair jsd2690hes refrigerator is freezing food on the refrigerator side. I have moved everything away from the vent and allowed the refrigerator to thaw out (powered down ) the same situation...


its definately the damper vent door,its the same set-up as an amana,either the piston is jamming up that pushes the damper door open,remove the single hex head screw holding the grill on then there are 3 clips th press in after removing 2 more hex head screws then you can inspect the door movement by entering diagnostics included with the unit,or let me know which electronic control board it has as to enter diagnostics is different on the (mid-level board) versus the (fully-electronic board) version and i will send you the steps to enter the diagnostics for that particular model

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Past couple days the refrigerator side is freezing everything. turned the setting all the way back and still freezing......dont know if there is a thermostat and if its a DIY fix


Damper door is either broken, stuck open or stuck open and frozen with ice. Damper door is located in the top left corner of the "refrigerator side" of the fridge. Damper door may be concealed by an outer plastic covering usually held in place by a 1/4 inch screw.
Thanks and let me know if that helps,

Tips Provided by: www.HoustonRefrigeratorRepair.com Brian Gillespie GOFAR Services, LLC

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1 Answer

I have a kenmore elite compact refrigerator model 5649149910 and everything inside is freezing on the lowest setting


Hi, There can be many reasons why your refrigerator is freezingyour food. To see what could be happening and to figure out how to possibly fixyour problem. Take a look at this tip which contains many of the causes andsolutions to fix the problems.

Refrigeratoris Too Cold and Freezing Food
heatman101

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1 Answer

Have a whirlpool refrig. both sides freezing up even when set on lowest level model # ed5phaxtsoo cleaned coils fan runs allthe time.


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Check out these tips...they can help you figure out whats going wrong with your refrigerator and why it is not cooling

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Refrigerator freezes food regardless of dial setting. Control board?


Thank you. The part number you need is 240383703 at $146.18 thru Sears and is the control for the refrigerator not the freezer. The refrigerator control operates the opening and closing of the damper door which lets air pass from the freezer to the fresh food. The control is keeping the door open longer than it should. Hope this helps. Worth the repair and has been one of the most common problems with this model.

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Kenmore side by side coldspot, model 5687


I'm not trying to be a smart ***,but a lower temperature setting would make it colder.Try using a higher temperature setting.If this was just a poor choice of words you may need to replace your thermostat.

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1 Answer

Refrigerator kenmore


fresh food thermister should be checked. also the damper assembly that regulates cold air from freezer to fresh food side.

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What is the make and model number of your refrigerator? Is it a frost free unit? How old is it?

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