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Fax tx resullt ng canon mp830 - Canon Office Equipment & Supplies

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NG = No good or not good. Fax did not go through..

Posted on Oct 26, 2008

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1 Answer

Unable to send faxes Error code NG #018 appears


You need to apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

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Print activity report on my canon pixma mp830 and the result is NG.. trying to find what that means


NG only means the result is No Good. After the ng there should be an error number that tells what the problem is.

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NG result


NG is just the error and not the problem, you have to read the code with the NG, it could be a phone line problem, a problem with the fax on the other end, a busy or not answered fax...any number of problems.

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It means No Good or Not Good, fax was never received for a number of reasons.

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Hi flyme.. I have the same problem but on an MF5770 all in one MFP. If anyone can solve this then wow.. I've been trying to find a solution for over 18 months now...

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1 Answer

Faxes won't complete transmission


those noises you hear are line noises via your phone line, not machine related but they wreak havoc on faxing. first you need to replace the actual line connecting the fax machine to the wall. If this doesn't fix the problem then have your phone lines tested. also make sure your machine is set for digital or analog service, depending on which you have. Good Luck.

Sep 20, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Canon fax mp780 says 'ERROR TX REPORT' 'result NG', what do I have to do to to snd the document? The manual has no translation of error codes!


If you go into the fax tx settings and turn off ECM setting, the fax should send (at least it did for me when I had the same problem).

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1 Answer

Fax Confirmation on a Canon MP830


To print a TX (transmission) report after each fax sent:

1. Press the Copy button if that light is not already lit
2. Press the Menu button
3. Press the Right arrow to get to "Maintenance / settings"
4. Press the OK button
5. Press the Right arrow to get to "Device settings"
6. Press the OK button
7. (You should be at FAX SETTINGS) Press the OK button again
8. Press the down arrow to get to "TX settings"
9. Press the OK button
10. Press the down arrow to get to "TX report"
11. Press the OK button
11. Press the down arrow to get to "Print for each TX"
12. Press the OK button
(You can have the machine print the first page of the fax with the report if desired)
13. Press Stop / Reset

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2 Answers

MP830 Canon Faxing problem


Display the fax menu and then select Print Report\List and print the Users Data List. Check the setting of the ECM TX setting. If this is ON turn it OFF. This is the Error Correction Mode setting, probability is the fax you are sending to is not ECM compatible. The MP830 is suppose to automatically send in standard mode if receiving machine is not ECM compatible however I am not sure how well this works. Turn the ECM setting off by displaying the Fax Menu and then select Maintenance\Settings, Device Settings, Fax Settings, TX settings, ECM TX.

Feb 25, 2008 | Canon PIXMA MP830 All-In-One InkJet...

5 Answers

Repeated Fax TX report printing


Solution #3 solved it for me. The report kept printing over and over, so I used the menus (roughly) mentioned in Soluton #3 by guest.

My problem was the printer was trying to print the TX Error Report with the image attached. That made the report too big for standard sized paper, so the machine kept telling me to check the paper size, and I'd hit 'OK', and that made the machine try to print the report again, for it continued to think it had not printed a complete report.

Here's what I did...

Go to: Fax Menu
Arrow right ( >) to Maintenance/Settings, hit, 'OK'
Arrow right to (>) to Device Settings, hit 'OK',
Fax Settings, hit 'OK',
Arrow down ( v ) to TX Settings, hit 'OK',
Arrow down ( v ) to TX Report, OK
Select 'Print error only', hit 'OK',
Attach TX image, Select 'NO', hit 'OK"

With the instruction to not attach the TX image, it will print out the error report without the TX image, the report will fit on the paper, and it will clear this problem.

Good luck!

Jan 22, 2008 | Canon PIXMA MP830 All-In-One InkJet...

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