Question about Samsung Office Equipment & Supplies
ML 1670 - computer says paper jammed but no paper is jammed
Posted by Anonymous on
I have the exact same problem! Think it started after installing Windows 8. I have installed other firmware onto the printer previously to use refilled cartridges. Have you fixed this problem yet, please post a solution if you have one.
Posted on Mar 03, 2013
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Posted on Jan 02, 2017
SOURCE: Paper Jam
Sometimes the "paper jam" with no paper is due to the printer not being able to feed paper in to the machine. You send a print job to it...printer attempts to feed paper but can't...then you get the paper jam message and ofcourse there is no paper in the machine. Powering off and on should clear the message. Make sure you clear the print job from the print que or the same thing will happen on power off/power on because the computer will still try to send the print job to the printer when turned on. I have found that all of HP's machines that have this style of paper feed mechanism fails prematurely. The pickup roller is too small for one but as soon as the roller is coated with dust it begins to fail. You can take a Q-tip and go in from the back to try and clean the roller. Water is fine.
Posted on Nov 06, 2008
Power up printer ,then press & hold the (STOP/RESET)button for 5 sec. Then restart printer.I think it fix your problem.
Posted on May 13, 2009
This happened to me after I had cleared a paper jam. I finally had to take off the back and cover to discover that there was, indeed, a small piece of paper invisible otherwise (torn off of the paper I removed). I removed the piece with tweezers and now it's working fine. Remove all other moveable parts inside. The top front is held on with two plastic posts + screws, the back by four deep-set Phillips screws. Might work best to remove back screws, then front, then top. The top feels fixed, but it snaps out (sounds loud!) with some pressure, and snaps back in on reverse. Harder to replace than take off.. Be sure the light color on the top on either side of the fuser opening slides under the darker color part of the back (about an inch?) before snapping or screwing it all back. Good luck!
Posted on Jan 12, 2010
Frequently a very small scrap of paper is caught in the paper path. Take out all the trays and the toner cartridge. Then look very carefully with a flashlight for the smallest scrap left behind.
Posted on May 12, 2010
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