Question about Arris SURFboard SB5101 Cable Modem
The send light flashes and the online light doesn't come on. power and receive lights stay on. PC activity blinks like its supposed to.
Posted by Anonymous on
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Posted on Jan 02, 2017
If all the lights go out I would assume you mean the power light as well. Couple of things I would look at:
Has your ISP replaced the modem including the power adapter?
Has your ISP verified there is no short on the incoming data cable? You could try to wiggle the incoming data cable to see if the lights go out. I would do the same on the power cable.
If it's not a mechanical fault (cables), verify that you have the correct and current drivers for your modem and operating system.
Good luck and thanks for using FixYa.
Posted on May 12, 2009
The modem is being forced to update the Firmware by your cable company, and the modem refuses to... Call your ISP and they can stop it form forcing the update...
Posted on May 25, 2009
You need to disable the UPnP function on the Belkin router. Log into the router(192.168.2.1), and look under System Settings. If you haven't changed the password on the router, the default password is blank, i.e., no password.
Posted on Jun 14, 2009
SOURCE: Arris cable modem
if the power light is flashing then the modem is on battery backup and internet is disabled. plug the power cord into the modem or find a working power outlet, you should be set after that.
Power light flashing=bad
Posted on Jul 04, 2009
Hi turn both modem and PS3 off. Then connect the ethernet cable from the modem to the PS3 and then turn the PS3 first. Then after the PS3 is completely on, then turn the modem on so the PS3 will get the modem's IP adress.
I recommend you get a router and connect it to the modem and the PS3 to the router. It's way better. I hope this helps.
Posted on Apr 29, 2010
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