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Canon mp 830 getting error 5000 - Printers & Copiers

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  • Anonymous May 04, 2009

    I just looked over at the MP830 and the copy light was blinking and the display read error 5000 error code

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Canon site if the link does not work just go to canon.com -> support-> select Multifinction --> Inkjet --> Pixma MP830

Then type in - error code 5000 - (Leave off the " - "
Select #3 - ERROR LCD: Error code (5xxx through 9xxx) appears on the display -

1. Press ON/OFF switch to reset the multifunction device
2. Press Stop/Reset and ON/OFF to reset the printer
3. Removing paper jams MP800R / MP830 / MP530
4. The MP830 may require repair
5. Unlock the scanner lock switch (MP800R / MP830)

The links above detail each instruction. If they do not work here then got directly to the Canon Site.

Basically at one point there was a paper jam so clear it and then reset the machine.
Worked for me. Good luck to you :)




Posted on May 04, 2009

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Dear Customer,


Thank you for your recent enquiry regarding your Canon product.

In response to your query, please be advised that the error code "5010" indicates there is a scanner error and the printer will require service.

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