Question about Western Digital 2TB My Book Studio II Hard Drive

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WD Drive Manager not installing

I cannot install the WD Drive Manager. That is: the install app. says "installed," but I cannot see that it actually _was_ installed. I need the program to reconfigure to RAID 1. Running on a newer mac mini, system 10.7.2. I cannot find the program on my computer (FIND: "WD" or "Drive" or "Manager" or "Smartware" - nothing yields results; force quit shows nothing, so it is not running in the background. I can access the My Book drive, however. the mac says it is 2T in size, so both units are being recognized.

Posted by Anonymous on

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: win98se i did it ... HERE'S HOW

OK, I bought this Western Digital MyBook 500 GB Essential Edition too, and could not get it to work with Windows 98 SE.

I followed the above instructions, but my version of windows was missing even the drivers suggested above! UGH!

HOWEVER, I found ANOTHER SOLUTION. I installed USB 2.0 drivers for mass storage and the the MY BOOK icon popped up on my Windows 98 SE machine. Hurray! Hurray! Hurray!

Here are the drivers from this british webpage:
http://www.technical-assistance.co.uk/kb/win98se-usb-mass-storage-drivers.php

Good luck to all you frustrated folks scooping your info off Windows 98 machines!

Posted on Aug 31, 2008

  • 1 Answer

SOURCE: My I Mac doesn't recognize the WD 500GB external drive anymore

it must be initialised /mounted 1st for osx

Posted on Mar 08, 2009

bob_computer
  • 3153 Answers

SOURCE: WD My Book Not Recognized

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.

If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further

USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"

If none of the above steps help look at updating the drivers from the manufacturers web site in the support section

Posted on Oct 02, 2009

bob_computer
  • 3153 Answers

SOURCE: no writable WD smartware partition found

One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)

A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.

1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability

2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)

3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.

4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.

5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port

6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
 
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.

9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive.
SPECIAL NOTES
USB flash drives can fail for no apparent reason.
Sandisk Cruzers are especially bad for this.

USB hard drives should be treated with extreme care.
This is a real hard drive ! and knocks and bumps can quite literally kill them.

Note that if you hear a drive clicking or pinging this could be the worst thing you would hear.
Known as "The Click Of Death"
Hope this gives you the information you need

Bob
ExModerator

It would be very decent of you to consider the quality of our experts answers and judge them accordingly as you pass through FixYa.

Posted on Dec 28, 2009

  • 146 Answers

SOURCE: I just had it from

restart the PC, do not plug the device. now insert the software disk in CD rom. Plug in the device. lower right tray, toy will see found new hardware. now doubble click on it and then start installing diver from the CD rom by clicking and pointing next inside the intall hardware pop up menu. after installation, it will ask for restart. do it and then it should work.
cheers!

Posted on Sep 08, 2010

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