Question about Kenmore 98702 Stacked Washer/Dryer

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Stacked washer drum came off axis

Not able to use washer now because drum came off it's axis when I was washing sheets. THe drum now lays lopsided. Cannot be straightened. THe washer is a little over a year old. Purchased at Sears. They said it's not in warranty after a year. Are there any other warranties with Kenmore to cover this problem?

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  • mrinalb Nov 16, 2008

    I have the same problem with my Kenmore washer. The drum has come off axis. Any idea what the problem may be and what my options are?

  • Anonymous Feb 01, 2009

    I am having the same trouble. I think we had an extremely off-balanced load that ran while we were out of the house. My partner manually lifted the basket and settled it back centrally. The thing is spinnig again, but not with clothes in it. When we add a load, it goes off axis again.

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3 Suggested Answers

Jimster
  • 240 Answers

SOURCE: Kenmore Elite Oasis HE Top Loader washing machine

That would the user interface board (touch panel)behind the dash. Sorry, but not a cheap fix at all. Maybe search Ebay for the part, sometimes you can find it cheaper. Very expensive part and repair. Good Luck to you. Jim

Posted on Sep 08, 2007

  • 3 Answers

SOURCE: kenmore elite oasis washer

Today (4/3/09) I got a letter from Sears. They will replace the electronic control board (you know, the F-51 business) for FREE, in warranty or not. Serial #s for the Bad Board begin: CS48 - CS52 or CT01-CT49. Call Sears at 800-847-9083. The voices of all of us have finally been heard! There is a class action attorney firm in San Francisco looking into a legal remedy.

Posted on Apr 04, 2009

  • 129 Answers

SOURCE: what is the warranty on the drum

i think it a life time warranty

Posted on Feb 02, 2010

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