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Have a Gateway GM5474 w/ Windows Vista SP1 newly reinstalled. it was reinstalled b/c it kept randomly freezing up and no problems could be found or sloved by Windows Pc repair or other. Now it still continues to randomly freez, and has missing drivers for the Visx Pure tv-u 4899 (NTSC/ATSC combo)and other multimedia device. What can I do????

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  • ratman_sr Dec 11, 2008

    I have changed my memory to Crucial memory, run 3 weeks of memory testing, updated all of the drivers changed the video card, changed the CPU, checked the fans changed the hard drive. disconnected the additional peripherals, but I am still getting IRQL is less than or equal, after checking the minidumps, it shows different system programs have accessed memory that it should not have. I have reinstalled vista 3 times upgraded to sp1 and even tried sp2 beta. the only time the system ran without failure is when I downgraded to XP, but not all of the hardware has drivers that will work in XP.

    I am like the original poster, with the same problem.


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If it's a fresh install and it's still freezing, then it's 100% a HARDWARE issue. The following problems can cause this issue:

1) Faulty ram. The ram hasn't completely failed yet, but when it has data written to the bad part of it, your system freezes. Best way to test: If you have multiple ram chips, take out one, and see if the system stalls, if it doesn't you know the one you took out is faulty and replace it, if it still stalls try the other one instead, if it still stalls it's not the ram. (Sometimes it'll give a Blue Screen of Death)

2) The next thing is the CPU fan has failed, (is failing). Take off the side of the case and look at the fan on the motherboard, is it turning slowly or not at all? If so just replace the heatsink and fan (usually around $20)

3) Hard drive is failing: It is possible that your hard drive is failing. There's a sure fire way of testing it, but the software costs $80 (It's called Spinrite 6.0) but if you don't want to spend that kind of money on diagnostics software, do this instead:

1. Open Computer by clicking the Start button have a Gateway GM5474 w/ - getopencontent.aspx?assetid=4f6cbd09-148c-4dd8-b1f2-48f232a2fd33&documentset=en-us&renderkey=xml, and then clicking Computer.
2. Right-click the hard disk drive that you want to check, and then click Properties.
3. Click the Tools tab, and then, under Error-checking, click Check Now. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will simply report problems but not fix them.
To perform a thorough disk check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the hard disk itself, and it can take much longer to complete.
To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
4. Click Start.

Those are usually the major culprits. If you try all the above, and still are having problems, then the only thing else would be a faulty motherboard or CPU.

Posted on Oct 24, 2008

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