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Hi, Ginger. We're sorry to hear about the difficulty with your washer. Below are links to our Use & Care guides, Parts Diagrams, Troubleshooting information and the Service are of our website. We hope this helps! http://bit.ly/112Lu7q
Thts right....the permanent press cycle my only spin at 600rpm because the clothes would be creased otherwise. Hence the PP cycle.
Some machines lock the PP cycle to low spin RPM. Some allow you to over ride this setting. Check your machine and have a play with the controls. Some PP clothing should even be drip dry to retain the premanent press in the garment. If you want PP then low spin is needed. fast spin will not be a PP cycle...
Check and see what type detergent you are using. I bought regular liquid detergent and the machine began making noise during the spin cycle and the drum would not spin.I was informed that you have to use detergent that is labeled HE (High Efficiency).The regular liquid detergent will suds up during the wash cycle which then causes the drum to slip and not spin during the spin cycle.What you are hearing during the spin cycle is the drum slipping.Unplug your washer for 30 minutes and let it reset. This lets the suds dry out. Run a cycle with no spin to rinse out the drum.This should eliminate your problem.If you have clothes in the machine, run a cycle with no spin, just don’t add any more detergent.Then run the normal cycle with spin a second time with no detergent. I hope this cures your problem.