Need help

The SanDisk Sansa c140 MP3 Player comes with several images and 20 songs pre-installed that do not show up when you are connected to the device. Wherever they are on the hard drive, that volume doesn't get mounted so you can't remove them.

To remove them all, format the drive when it is attached to the computer. A quick format in FAT32 file system (the only one supported) will remove all of the hidden pictures and songs.

To connect the device to a computer so that it shows the storage as an external drive, go into the settings on the c140 MP3 Player and set the USB settins to MPC. If it is set on 'auto' it will connect in a different format which the computer won't see as an external drive.

If you change USB protocols to MSC, it won't let you view the songs you put on using the Auto-Detect protocol, in my experience, and you can't switch back protocols. Reformatting by going into my computer, right clicking your sansa device, and then going to format seems to be the only way to get rid of these invisible songs, and you won't be able to select which ones. It gets rid of all of them, but at least they're gone.

the sansa players have 2 usb modes. mtp and msc. when you are saving songs in one mode, you will not be able to browse the files in the other mode. the preloaded tracks are usually in mtp mode.

To switch mode, go to Settings in your MP3 player. Then choose USB. Auto Detect is also MTP.

On your computer, go to the program that you put your music on from your MP3 Player (ex. iTunes), bring up your library of songs, right click the song you don't want and click remove/delete (whichever it says). Hopefully that's what your looking for!

If the MP3 player is one that is a plug & play or that you can drag & drop file to you should be able to view a list of the files under my computer & you should be able to just right click on the song you don't want & click delete

It's really easy!! All you have to do, is when the computer has finished automatically syncing, press the start sync button. A list of everything on your mp3 will show, just right click the file you want to delete, and press delte!!

go to my computer
double click on the forlder for the mp3
go to music folder
right click on the song you want to get rid of

simply click on the button on the bottom right and select delete