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When I restart (and sometimes when i use start)my computer freezes at HP invent. Then I have to turn it off by pressing the ON button for 5 or more seconds. Wait a few seconds and press the ON button again and then it will start. What is my problem? Thankyou

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Try this, it may work for you. What I’m going to suggest is entering the DOS environment and making necessary changes to get your pc up and running.

- Reboot> At reboot watch for DOS screen option “enter setup” via a F button option. You have to watch closely because on some pc’s this option goes by quick, so be ready to act. Once in the DOS environment navigate to “boot options” choose safe mode . Save changes and exit. When your os is up go immediately to system restore: Click Start>all programs>accessories>system tools>system restore. Choose a date before your issue arose.>click next/continue and wait for system to restore. Reboot, and enter DOS environment once more and go to boot options and choose “Normal boot”>save changes and exit and you should be done. I hope this helped or at least gave you some ideas for further investigation.


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p.s. This suggestion is made with the assumption that you are versed at navigating around your pc. If this assumption is not correct, hit me back and I will explain in more detail on how to resolve your issue.

Posted on Oct 24, 2008

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Please restart your computer and keep tapping F8 key, you should see a screen which while give you options to choose like normal mode, safe mode etc. In that screen please use your up and down arrow key to choose last known good configuration and hit enter.


This should take your computer back to the previous settings when your computer is working fine.

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If you can go to safe mode use system restore (steps vary from windows version to version). Restore you computer's settings to a previous setting (Steps for XP - Start - Programs (or all programs) accessores - system tools and click on system restore and follow the onscreen instructions to restore your computer settings to a day or 2 previous to installig the new software.

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