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When I restart (and sometimes when i use start)my computer freezes at HP invent. Then I have to turn it off by pressing the ON button for 5 or more seconds. Wait a few seconds and press the ON button again and then it will start. What is my problem? Thankyou

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Try this, it may work for you. What I’m going to suggest is entering the DOS environment and making necessary changes to get your pc up and running.

- Reboot> At reboot watch for DOS screen option “enter setup” via a F button option. You have to watch closely because on some pc’s this option goes by quick, so be ready to act. Once in the DOS environment navigate to “boot options” choose safe mode . Save changes and exit. When your os is up go immediately to system restore: Click Start>all programs>accessories>system tools>system restore. Choose a date before your issue arose.>click next/continue and wait for system to restore. Reboot, and enter DOS environment once more and go to boot options and choose “Normal boot”>save changes and exit and you should be done. I hope this helped or at least gave you some ideas for further investigation.


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p.s. This suggestion is made with the assumption that you are versed at navigating around your pc. If this assumption is not correct, hit me back and I will explain in more detail on how to resolve your issue.

Posted on Oct 24, 2008

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Hello

Press and hold "CTRL," "ALT" and "Delete" at the same time. Wait and see if a prompt window loads. If one does you can select the program causing the crash and close it. This allows you to return to using the laptop.

Push and hold the power button until the system turns off. Typically, you need to hold the power button down for a few moments before the laptop shuts down.

Remove the power cord from the laptop if the power button does not turn the computer off. Occasionally this can occur, in which case you need to find an alternative way of cutting the power.

Flip the laptop over if the power button is not turning the computer off. Find the battery compartment on the bottom of the laptop and remove it from the computer. Momentarily the computer shuts down. Leave the battery out for a few moments.

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