Question about Star Micronics TSP100 Thermal Printer

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Hi, My Star TSP100 printer always goes offline after computer shutdown

I use windows XP and every time I turn off my computer and turn it back on XP says the TSP printer is offline. I have to pull the usb in and out of the port several times before it eventually recognises that it's connected and goes online. I have reinstalled the drivers and it doesn't seem to be a driver problem or an emulation problem. It's just that XP does not seem to like it. I've also tried the serial number solution star micronics suggests but that doesn't work either. Still offline when I turn off computer. The printer works 100% fine in windows 7

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  • 15 Answers

Hi Valued Star Customer

It seems like the USB host may be going into "sleep mode" and not awakening. Please contact Star Support at for documentation.

Best regards

Star Technical Support

Posted on Feb 14, 2012


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Posted on Jan 02, 2017

  • 236 Answers

SOURCE: need to get printer driver


For the Raster Driver for Windows 2000 & Windows XP, please click HERE and choose Agree to the disclaimer, then download.

For the Line Mode Driver For Windows 2000 & Windows XP, click HERE and choose agree.

If you require further drivers/documentation, you can go to the download page on Star Microtronics website, choose what you need, download and install. (You will have to register for free by filling out a short form).

Hope this helps!

Posted on Sep 05, 2008

  • 1 Answer

SOURCE: Installation disk for the STAR TSP 600

please am using micrinics star tsp600. but my computer does not recognised it.
i also do not have the software.

Posted on Oct 31, 2008

  • 1 Answer

SOURCE: Extra Long Receipts

we have Star TSP 700II and it is doing the same. not just 4inches but sometimes it adds extra 20-30 inches blank space. I think it was due to incorrect paper size settings.
Why dont you to go printer properties->Device settings and change the Friction well as set Pagecut to Partial.
Also change preferences under Properties, advanced and change papersize to what suits you .
pl let me know what happens soon

Posted on Feb 27, 2010

  • 1 Answer

SOURCE: Star TSP100 future prnt failing to cut

paper wont feed out or print

Posted on Mar 17, 2010

  • 1 Answer

SOURCE: star tsp100 printer feeds extra paper

check that the paper type is set to receipt and not ticket in the printer properties: device settings.

Posted on Dec 22, 2010

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1 Answer

My printer shows no power and has NO power switch

If you have a TSP100, it should have a power switch, located on the left side of the printer, halfway back along the base. Here is a link to the manual which shows a picture of the switch location.
Star Micronics TSP100 Hardware Manual Turning Power On

Nov 06, 2015 | Star Micronics TSP100 Thermal Printer

1 Answer

Why is my star tsp-800 thermal printer offline?

Hi Valued Star User

Please try restarting the computer, this will reset the printer spooler, clear any existing print document and should mean the printer comes back online.

I hope this helps.

For further help please contact us at:

Best regards

Star Technical Support

Jan 31, 2012 | Star TSP-800 Thermal Receipt Printers

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The printer just keeps printing an incripted code, then feeding blank paper & starting over again until it's out of paper. We have to turn it off in order not to use up all the receipt paper.

Hi Star Customer

Please make sure the printer is configured to use ESC/POS by opening the printer software and select ESC/POS mode.

Please contact for more information.

Star Technical Support.

Jul 26, 2011 | Star Micronics TSP100 Thermal Printer

1 Answer

I changed paper and now it wont print just spits paper out


Please turn the roll over. You should now see print out.

Please contact for more information.

Star Technical Support.

Jun 21, 2011 | Star Micronics TSP100 Thermal Printer

1 Answer

Trying to set up star tsp100 printer as a receipt printer on averasell pos software. Have installed the printer and it prints test page fine. However when I try and do an invoice on averasell the cashdraw...

... For windows 7 YOU MUST go to your printers properties and click the advanced tab and change it from PRINT SPOOL to PRINT DIRECTLY TO PRINTER...

and if you want your receipt to print off to the right size... install a second copy of the STAR TSP100 and set it as (COM3)... (make sure in the properties you change the paper size to 72 X receipt and cut to partial) i'd do it on both copies

as well go in to the virtual port config and add COM 3 and COM 4

then go to the averasel station properties and set cash drawer as com 4 with the generic/text printer and then under invoices set the print drivers as the star tsp100 copy (the one that is on com3)
and set the actual printer as Star Tsp100(the one that is usb)

sorry for the some what confusing step's perhaps someone else can word it better as i do not have the software in front of me right now...

but my end result was a cash drawer that opened
a printer that printed TO THE RIGHT SIZE and not a full page

Mar 28, 2011 | Star Micronics TSP 1000 Thermal Printer

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Here is the answer for Vista support on your printer from Brother:

Does it print on the Windows XP computer just fine?

Jun 21, 2008 | Brother HL 5250DN Laser Printer

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