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NEW KENMORE NOT GETTING COLD ENOUGH

04662152000 Model #: 6215 KSN #: 3457408 3 DAY OLD Kenmore will not get COLD! Food in FREEZER has defrosted!!! Is warm in both the freezer and lower area.. just under 50 degrees.

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  • Expert
  • 341 Answers

Is there enough room behind the unit to allow it to ventilate properly? Most freezers and fridges need a minimum of 6 inches between them and the rear wall to allow for the extracted heat to dissipate. SInce it is only 3 days old, I would suspect that there may be a defect if the rear clearance is not the problem. Have you contacted Kenmore's Help Line? It is 1-888-KENMORE (1-888-536-6673) Give them a call and see if they can help/

Posted on Feb 13, 2012

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6 Suggested Answers

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Posted on Jan 02, 2017

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MNTECH
  • 1543 Answers

SOURCE: left not transfering cold enough air to right side. doesn't get colder than 50 degrees, why?

Remove back panel of freezer (where you see the frost) and melt the frost with a hair blower. The frost blocked evaporator coils are not allowing air to pass over the cold coils, so no cold air is able to get to the fresh foods section. You will most likely need to replace the defrost heater at the bottom of the evap coils to prevent this from reoccurring in two weeks time.

Posted on Nov 04, 2008

Sea Breeze
  • 4654 Answers

SOURCE: ed2shaxm freezer not working refrige side works

Need you to have a look at a few things inside the fresh food compartment. Also go to site listed below and enter model number
ED2SHAXML10 into the model search feature. This will take you to the page and on left side of page choose photo #11 controls. this is what I want us to focus on unless there is other symptoms not mentioned in your post. Part number 6 and # 9. Let me know, Thanks, Sea Breeze

Posted on May 14, 2009

Sea Breeze
  • 4654 Answers

SOURCE: frigidaire freezer cold, refrig in 50's.

Yes pull the refrigerator away from wall and feel top of the compressor. Is it too hot to touch? Are bot fans running. Straight wire the thermostat to see if it is causing this. The start relay and start capacitor may be the reason. Let me know by email you response because Fixya has not been notifying me of any ones response to my solutions. I just found you made a response. Sea Breeze

Posted on Jul 20, 2009

jvernice
  • 63 Answers

SOURCE: defrost cycle too long...freeze cycle about once

The defrost timer is correctly set for about 24 hours. The problem is that your not cooling properly. This could be due to low refrigerant, blocked (or non-functioning fans), dirty coils, etc.

Posted on Jul 28, 2009

toolkits
  • 1099 Answers

SOURCE: not keeping cold enough reading

Hello,

Insufficient cooling is a fridge repair job that you can do without the help of a professional. Often the fridge has a frost-free failure, or the compressor is faulty but there are many other reasons for a fridge not cooling properly.
Step 1 – Find the Problem

Your first job is to locate the source of the problem. Consider each of the following:

* Gaskets - Make sure the gaskets/seals are not torn and are sealing properly.
* Evaporator fan – Make sure it is working. If it is now working you may have a problem with the fan motor. Check for power to the motor and also examine the fan switches around the door (not all fridges have these switches).
* Air damper – Sometimes the air damper will not open up to allow the cold air from the freezer part to blow into the fridge section.
* Condenser coils – Check to see that the condenser coils don’t have a dust build-up and that the condenser motor is working.
* Compressor – Make sure your compressor is working with on and off clicking noises.

Step 2 – Frost-Free Failure

This is the most common cooling problem in fridges. Expose the evaporator coils by accessing the panel in the freezer section. The coils in the freezer section can sometimes get clogged up with frost. This can stop the evaporator fan motor from blowing cold air around, or cause the fan to hit it and stop, or become noisy. The defrost timer can be a bit tricky to find but it is usually located behind the back bottom corners of the fridge, although they can sometimes be found in the ceiling of the fresh food section, or behind the cold control cover.
Step 3 – Find the Timer

When you find the timer, turn the wheel-like screw slowly with a screwdriver until the fridge shuts off. The refrigerator is now defrosting. If you find that the fridge starts now, you will need to replace the defrost thermostat and the defrost timer.
Step 4 – Volt Test

If the heaters do not come on, use a volt meter to ohm test the defrost heater or volt test for 120 volts to the heater. You can bypass the defrost thermostat if you haven’t got power to the defrost heater to check if the defrost heater will come on. To bypass the thermostat, join the two wires together. Replace the defrost thermostat and the defrost timer if the heater comes on now.

If there is a ticking or squealing noise in the defrost timer, or it seems hot to touch, replace it.

Many fridges have and inline fuse on both sides of the defrost heater. You will need to replace the whole heater if one of those fuses blows. Check these fuses with a volt meter if the defrost heater doesn’t work.

A quick check if you have a cooling problem is to inspect the evaporator coils. If there is a build up of white snow on the coils, this indicates a frost free problem; if there is balled ice on part of the coils with the rest bare, this indicates a system problem, like a problem with the pumping compressor.
Good luck, Hope this helpout.....

Posted on Aug 07, 2010

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Good day,
There was a time when most Kenmore refrigerators were produced by whirlpool, but no more. A model number would help. So the answers are generic.
1. The defrost system failed. Tell-tail signs included frost building up on rear panel of freezer comportment. The system is made up of three parts, and is the most common cause for your problem.
Look here for an idea on how the system functions..

http://www.appliance411.com/faq/howdefrostworks.shtml

2. The fan motor in the freezer compartment failed, not discharging cold air to the fridge compartment. You should be able to hear the fan running, when you open the freezer door.
3. Lights not going out when the fresh food compartment door is closed.
4. On some versions, if the freezer control is set too old, it will deny the fresh food compartment enough air to cool.
5. On other styles the control for the fresh food compartment is pneumatic (opens and closes to allow more or less air in as needed). This control can fail shut, not allowing any cold air to enter the fresh food compartment.

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  • possible causes:
  1. bad defrost timer
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.

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