KitchenAid KEYS700LQ Electric Dryer Logo
Wendy Insana Posted on Feb 12, 2012
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Repair a kitchenaid dryer keys700gqo

Heating element works but drum does not turn and I dont hear the motor running

1 Answer

Jason Kennidy

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  • Master 1,344 Answers
  • Posted on Jun 05, 2012
Jason Kennidy
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Joined: Oct 28, 2010
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The way to visually see if the belt has broken or not is to 1) unplug the dryer. 2) Remove the lint screen on the top of the dryer. 3) take the two phillips head screws out where the lint trap is. 4) with a flat head screwdriver pop the top of the dryer up by sliding the driver inbetween the top and front of the dryer and pry upwards a little. 5) You'll now see the drum, if the belt is not around it its broken, and if it's visible try to lift it. If it taught, its good. IF THE BELT IS BROKEN OR LOOSE CONTINUE TO NEXT STEPS 6) on the left and right upper inner sides of the dryer you will find two screws, one on each side, remove these and the front should be easlily remove. 7) once off you'll be able to easily see the motor, the belts idler pulley, and everything else.
If the dryer is a DUET or HE2 or HE3 style, (dryers that match the front loader) then the way you take the top off is a little different. For these machines, there are 3 to 4 screws located on the top back side you'll need to remove, and then the dryer top can be slid back and removed

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

2 Related Answers

Anonymous

  • 221 Answers
  • Posted on Mar 17, 2010

SOURCE: kitchen aid dryer / heat flame not staying on after 20 secs

Sounds like your gas valve is fine, if it comes on at all, its good. A air flow restriction would cause a overheat condition and shut down the burner. Once it cools back down the burner would re-ignite and repeat the cycle. The sensor on the left of the burner is the flame sensor and the flame wouldn't come on at all if it was bad. You've already changed the coil kit so the valve is fine, disconnect the vent from the back of the dryer and see if the problem goes away. If the problem stays, I would suspect the thermostat. Good luck.

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Sal De

  • 2699 Answers
  • Posted on Apr 10, 2010

SOURCE: dryer drum is turning, heating element is heating

if it's heating and cycling try running it with the vent line off the back of dryer,also go outside and make sure the flapper is opening and nothing is blocking it,when was the last time you cleaned the dryer?you need to clean out the duct that the lint filter slides into,vac out the inside of dryer where the motor is and if you have a long vent line from the back of dryer to outside vent i use a leaf blower to clean out the line,also if you have a shop vac blow off the motor and you can blow all the lint from the back of the inside of dryer to the front so you don't have to remove the drum

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2answers

I have kitchenaid dryer, #KEYS677EQ0, no heat. Have replaced heat element, & checked all the thermostats. I have power on the thermostat side of the element, but none on the motor side. Motor or timer

1) Have you checked to makes sure all of the connections for the heating element are correct and plugged in?
2) Have you checked to make sure any and all fuses (if any) are good?
3) Have you cleaned the interior of the dryer?
4) Have you opened the dryer up and turned it on to check to see if the heating coil is heating or not?

If you haven't done these go back and do so.
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I have a Whirlpool Gold senseon Model number GeX9868Jq1 I can feel the heat inside to Dromm but when I push start it just clicks It's a electric dryer

Unfortunately, it sounds like the motor, since you aren't hearing it run. Motor turns the drum by way of a belt.If motor is running, but drum not turning, it would be the belt... I would also say door switch, but then the heating element wouldnt be heating up. Slight chance it could be the control, but I doubt it. DW
May 12, 2014 • Dryers
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Dryer won't stay going after button is released and the door safety button is still functioning, also the heating element is still working.

This is what is probably going on. There are two parts in the motor that cause the drum to rotate.
One of them is "start" winding. It literally starts the drum's rotation. Once the drum motor has started the drum to move. The second portion of the motor, known as the "run" winding takes over and keeps the drum turning. When the Drum winding burns out. The same symptom is caused when the switch attached to the motor is also damaged. In your case, although this is rare. I think it may be the switch.
The reason being is that the motor has a combination switch that also connects one side to the heating element. In a nutshell, If you get the dryer not continuing to turn AND the heating element stays on. There is a problem with the switch.
If you get the heating element going on when you push the start button but turns off when you release the button. The problem is the motor having a burned out run winding. Either way, it is less labor intensive to replace the motor when you take it out. Doing it switch is not easy. Hope this helps. If not write back to me and we can continue.
Best, Mark
Dec 28, 2010 • GE Dryers
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Element is heating but does not feel like start button is engaging Drum is not turning [email protected]

Hi,

There can be many reasons why your dryer will not start or turn...

The most common causes are the belt breaking or jumping off, or the motor going bad...

Here are a couple of tips that I wrote will help you to figure out why your dryer will not run...

Dryer Repair - The
Dryer is not Turning

Dryer Repair - The
dryer will not start


heatman101

..........................

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In my Maytag dryer model SDE305DAYW the heating element works; however, the tumble drum stopped moving. What's wrong?

This sounds like the drum's drive belt broke. But also ensure there isn't a problem with the drive motor. Do you still hear a motor running when you turn it on? If so, you'll need to replace the drive belt.

I hope this helps! :)
32helpful
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Dryer not heating

usually when the dryer is not heating is because the heating element has break. you can purchase a heating element kit with insulators at a parts appliance store.requires taking the dryer apart and removing the drum. the heating element is behind the drum. if your handy you should have no problem. good luck!
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Whirlpool dryer WED5530SQ0, heats but does not run

So,. basically your drum doesnt turn. SO your getting heat still even though the drum isnt turning. Is this right? Sounds strange??? Do you hear any humming noise when you push the start button? I need to know a little more about the problem because im kinda confused as how you decribed the problem. Iv never seen a dryer heat but the drum not spinning. especially your model dryer. Its electric heat right? because if the drum doesnt spin, maybe your motor is bad. and if your motor is bad, then your heating element wont heat up because the centrifical switch in the motor is not switching to complete the circuit to the heating element. So this is why im confused when you said" Dryer heats when knob turned but when "push button" pressed, drum doesnt run." Because your belt wraps around the motor pully and the motor is what makes the drum turn. Like i said, i never seen this model dryer heat with out the motor operating. So if you can give me some more info, ill do my best to help you out....Thanks!!!!
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Dryer wont turn but it will heat up

Do you hear the motor running. If you do then the belt is broken. If you dont then you have an issue with either the centrifical switch on the motor or the motor itself
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Dryer wil not spin

Hope this info helps, ps don't forget to give me a rating thanks!!


For an electric dryer that runs but doesn’t heat, follow this repair roadmap:
Flip the circuit breaker off and then back on. Electric dryers run on a two-pole, 240v breaker. A common problem is for one of the legs to break which cuts the 240v that the elements need to heat up but it still supplies the 120v for the motor. The result is that the dryer runs but doesn’t heat.
If the breaker checks out, then it’s time to do some surgery. Unplug the dryer and open it up.
. Use your ohm meter to test the thermostats. All should show continuity.
Measure the resistance of the heating element with your ohm meter. Normal readings are in the neighborhood of 30 ohms.
In rare cases, the centrifugal switch in the motor can fail which breaks the power circuit for the heating elements. If this is the case, then the entire motor must be replaced since the centrifugal switch is built into the motor.
May 08, 2009 • Dryers
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