Question about Casio Exilim EX-S500 Digital Camera

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Lens The lens of my camera doesn't come out when I turn it on. It's out like half a millimeter but doesn't go in or out. I don't know what is causing it. If it's possible I'd prefer not to have to get a new camera.

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Re: Lens

Send it into repairs and have them take a look at it. Might be something they can fix.

Posted on Jul 08, 2007

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Hi. my problem with my camera is that my niece play with it and she pushed the lens mechanism while the camera is on. now, the lens was stuck and doesn't comes out anymore. when i'm turning on

Force it out like it was forced in. Try to rotate the lens. Remember it has to be off. As soon as the lens is half way out, turn the camara on and the lens will go to its position. If not, while the lens is out turn it left or right until it's back to its position.
Good luck.

Aug 24, 2012 | Sony Cyber-shot DSC-W55 Digital Camera

1 Answer

The camera was dropped while it was on. The lens is stuck in the open position. When the camera is first started it sounds like tiny gears spinning but not catching. It doesn't really grind or...

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.
1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.
2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.
3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.
4) Try forcing the camera lens:
Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.
Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.
If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.
Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.
5) If that doesn't work, there is an online guide for dismantling Canon SD cameras:http://www../Device/Canon_Powershot_SD880 or


Also you may try this Canon "Lens Error" troubleshooting guide >>http://camerarepair.../fixing-lens-error-on-digital-camera

6.To download the complete service manual for a similar camera model can be downloaded at the link below:

Wait 10 sec and click Get Manual .At the bottom of the page.

10_8_2011_7_21_11_pm.jpgCanon SD990 IS digital camera lens with ccd parts can be purchased from eBay >>PARTS-REPAIR-/140607486728#ht_483wt_1642

Oct 08, 2011 | Canon PowerShot SD990 IS / Digital IXUS...

1 Answer

Cant get video out on my gopro after a crash on a hillside. It looks OK at the outside, only some scratches.

I had a cracked lens after dropping the camera, it still worked, just had a fuzzy spot from the cracked lens. I went to Quality Video Components/Rage Cameras and they replaced the lens. The literature on their web page lists other internal repairs they make to GoPro cameras. Maybe they can help you, GoPro doesn't do repairs. (wearable video)

But now these cameras are getting so abundant, it may be better to buy one than repair it. The lens was half of what a used camera costs on ebay. Or you can buy just the camera by itself new since you don't need the accessories.

Jul 03, 2011 | GoPro Digital Hero 3 Digital Camera

1 Answer

Silver lens shroud fell off and now the lens wont extend out and the display is reading"lens error"


As you have dropped your camera due to that lens barrel (focusing ring) is not able extend, Your camera need to be disassembled to get at the focusing ring at Service Center but you can try these solution.

  • What you can try to do is spray some compressed AIR into the lens to try to free up any sand or dust that may have worked its way in. If that doesn't help, you can gently bump the camera to try to free the focusing ring.

  • You can try to turn camera ON at the table (facing it to the ceiling), don't put camera down face to the floor when opening.
Good luck and have a nice day.

Rating the solution is highly appreciated.

Jun 19, 2011 | Casio Exilim EX-S500 Digital Camera

1 Answer

When i turn on my camera it says lens error and the lenso stays half way out


If the lens do not extend completely, then problem is lens itself.. When this happens the motor is unable to retract or to extend the lens either because one of the lens rings is damaged, or because of dust inside lens rings.
Sometimes lens error occurs because batteries are nearly drained and insufficient power to lens motor. This will cause the lens rings getting out of alignment and you get jammed lens. In other cases the lens gets jammed either because of dust or dirt or because of a mechanical problem.As a result the camera freezes with lens half of the way out.

In some case the len
s can be unjammed manually (see the tips below), more commonly the lens and the camera must be disassembled and there is no other way to fix the problem.

Try the tricks below. They rarely work, but you never know:

Test always with fully charged batteries you need as much power as you can get to unlock the lens. Ensure that batteries are Alkaline or good working rechargeable.
If there is dust or sand in lens blow air with a compressor on top the lens..
Sometimes methods like helping the lens movement while turning camera on and off works, but this methods can do more damage to the camera. Help out the lens while turning the camera on.
Remove the battery, point camera to the floor and put back the battery while holding on button and still pointing to the floor. Turn on this way and see if it works.
Connect camera to USB (that gives extra +5V power) and turn on still pointing to the floor.

You find some more detailed hint using the links below. The links refer to digital cameras (no film). In your case disregard all the parts that do not apply( e.g some hint is for lens not retracting - the cause of the problem is the same and I reported the link).

Lens not retracting on digital camera.

Fixing Lens Error.

Lens Error.

Most of the time the lens error must be repaired disassembling the camera. Sometimes lens rings must be replaced. If you need a quote on repair see:



May 31, 2011 | Nikon COOLPIX L18 Digital Camera

1 Answer

I have a Canon EOS digital Rebel XT. I was taking photographs the other day when suddenly it stopped working. The camera still turns on and all the buttons are functional, but it won't actually take a...

I hope you have solved this problem if not there is two things that have happened to me one was that I had unlocked the lens and it turned a little which shut off the communications between the camera ad lens. The other is where the gold contacts between the camera and lens became slightly dirty with a hazy this is easily fixed with a DIY. using a pencil eraser gently polish the contacts between the camera and lens both sets of contacts, be careful not to get dirt into the camera or lens when you are doing this. Don't use a puffer or any air.

May 07, 2011 | Canon Rebel XT / EOS 350D Digital Camera

3 Answers

Power problem with 450

The LCD goes dark after the camera has been inactive for a time, to save battery. When that happens, you can easily restore the LCD display by half-pressing the shutter. If you want to, you can turn this off by selecting menu-setup-SleepTimeout and turn it off. (I don't recommend it, though, as the LCD always on will drain your battery).

Sep 08, 2005 | Pentax Optio 450 Digital Camera

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